Van Driver and Logistics

The Rspca; Borough of Wyre; On-site; GBP 19,000 - 23,000; Full time

Job summary

The Rspca is seeking a driver/transport assistant to provide driving and delivery/collection of donations. You will move furniture and animal feed, assist with on-site logistics at the Animal Centre, and ensure safe handling of goods and finances in line with health and safety guidelines.

You will interact with customers in a courteous manner, promote Gift Aid, and support shop operations by moving items between storage and shops while adhering to all relevant legislation and company policies.

Qualifications

• Customer service and courteous interaction with customers.
• Safe driving and adherence to road rules and health & safety guidance.
• Ability to lift/move items and assist with on-site logistics.

Responsibilities

• Interact with customers to provide excellent service and promote loyalty.
• Manoeuvre and lift furniture and goods to vehicles and between buildings and stairs.
• Support on-site logistics at the Animal Centre, distributing supplies as needed.
• Promote Gift Aid and assist with Gift Aid registration when required.
• Ensure safe handling, movement and security of monies and stock.

Job description

To provide driving and transport services for both delivery and collection of donations, including physical moving and lifting of furniture and animal feed when required.

• Interact with customers in a courteous and positive manner, providing excellent customer service to increase customer loyalty and attract new customers.
• Manoeuvre, lift and carry furniture and domestic goods to and from vehicles, in and out of buildings and up and down stairs following health and safety guidance.
• Support on-site logistics at the Animal Centre, including the safe movement, lifting and distribution of animal feed, cat litter and other supplies between storage and operational areas.
• Promote and engage customers with Gift Aid, including completion of the Gift Aid registration.
• Ensure that only quality donations and those which conform to all relevant legislation (including 1988 Fire Safety Legislation (as amended in 1989, 1993 and 2010) are accepted for re-sale in the shop.
• Assist Shop Managers with the general handling of furniture in the shops
• Ensure people and stock are transported safely and securely and that all legal and health and safety requirements are met.
• Drive in a safe and considerate way at all times, keeping to the statutory speed limits.
• To act as courier of post, documents and cash, between the shops and the Animal Centre.
• Ensure policies and procedures for handling, movement and security of monies and stock are always adhered to and correct monitoring procedures are in place.
• To be responsible for the internal and external cleanliness of the Charity Van.
• To take responsibility for the safety and security of the van and contents whilst in possession of it.
• To report any malfunction or damage to the company vehicle immediately to the CEO.
• To be aware of gross vehicle weight and ensure that the safe limit is not exceeded.
• Undertake other driving responsibilities as required by the CEO