Van Delivery Driver

Samworth Brothers; Bury St Edmunds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Company pension scheme that matches你的?

Private Health Scheme

Annual pay review

Profit related pay

Hot food restaurant

Free on-site parking

Colleague discounts on selected items

Refer-a-friend scheme

Job summary

Samworth Brothers in the United Kingdom is seeking a customer-facing team member for Food For Now. You will check availability, process returns, and perform merchandising to support our service agreements.

Training is provided to help you serve customers professionally and manage enquiries while using IT systems to keep information up to date. You will maintain a safe, clean vehicle and reflect our high-quality image in every interaction.

Qualifications

• Customer-facing role with focus on service
• Able to follow service agreements and handle enquiries
• Willingness to learn and use IT systems

Responsibilities

• Check product availability and process stock returns
• Carry out merchandising where necessary
• Provide full customer services and handle enquiries professionally
• Ensure safe, clean vehicle operation and proper driving practices

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

IT systems

Job description

Our people are Heroes

We think our people here at Samworth Brothers are the best out there! So, let's talk about them first.

We are constantly in awe of their dedication to get the job done and the commitment they show. We are also super proud of having such a multicultural team of welcoming, spirited people who look out for each other's interests and thrive on getting the job done but having fun doing it.

In fact, half of our people have been with us for more than 5 years…and many a lot longer than that.

They all have the same mission in mind - to keep our lines running and to be truly proud of what goes out the door. No matter the challenge, they all come together…. because that's what families do.

So what's the job all about?

• You will be customer facing and offer a full customer services by checking availability, processing returned stock and carrying out merchandising where necessary.
• Full training will be provided so that you can serve customers in line with their service agreements, develop relationships with customers and manage all customer enquiries in a professional manner.
• You will be responsible for ensuring that you have a safe, clean, tidy vehicle that is driven in a safe and courteous manner to reflect the Company's high-quality image.
• Use the It systems to keep information up to date.

Up, up and away!

So what about the next job after this one. What about Progression? Team Leader? Why not? Management role? Now you're talking. We love the idea that you could come in here and really make something of yourself. So, we'll encourage you every step of the way - all you have to do is show us that sparkle of innovation.

The incredible perks

Join the Samworth Brothers Family! You will enjoy these amazing benefits:

• Company pension scheme that matches your contributions
• Private Health Scheme
• Annual pay review
• Profit related pay
• Hot food restaurant
• Free on-site parking
• Colleague discounts on selected shopping, cinema, restaurants, travel and more
• A refer-a-friend scheme (that gives you money for successfully recommending people to join us)

Food For Now specialises in the daily delivery of short shelf-life products, serving a wide range of customers with an equally diverse portfolio of brands and offerings. Agile, responsive, and growing rapidly, we're proud to be helping retailers meet the demands of today's fast-paced food landscape.

At Food For Now, we're more than just a logistics and supply operation—we're a family. Our collaborative culture and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive.

Ready to make a difference?

Join us and be part of something special! We're proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process that's fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know.