Valeter / Cleaner

Europcar; Maidstone; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

5.6 weeks holiday

Enhanced maternity leave

Pension

Car hire discounts

EE mobile discount 20%

BUPA legal support

Career progression

Job summary

Europcar Mobility Group in Maidstone is seeking a Valeter to prepare company vehicles to a high standard and support the driving team with delivery and collection.

You will valet in all weather, keep the prep area tidy, identify maintenance issues and deliver world-class customer service.

A full, valid driving licence with at least 4 years' experience is required; flexible hours including evenings and weekends are available.

Qualifications

• Valid full driving licence required.
• Flexible working hours, including days, evenings and weekends.
• Reliable, positive and professional with strong communication and teamwork.
• Exceptional customer service skills.

Responsibilities

• Preparation of company vehicles to a high standard
• Valet vehicles in all weather conditions
• Support the driving team for delivery & collection of vehicles
• Ensuring the preparation area is clean and tidy at all times
• Identify any fleet maintenance issues
• Deliver world class customer service
• Become part of a successful team

Skills

Driving licence

Flexible hours

Customer service

Teamwork

Professional conduct

Job description

Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description We are looking for Valeters to join Europcar.

Benefits:

• Competitive Basic Salary
• Starting on 5.6 weeks holiday (including bank holidays)
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development *forms part of current non contractual benefit offering

Main responsibilities:

• Preparation of company vehicles to a high standard
• Valet vehicles in all weather conditions
• Support the driving team for delivery & collection of vehicles
• Ensuring the preparation area is clean and tidy at all times
• Identify any fleet maintenance issues
• Deliver world class customer service
• Become part of a successful team

Key skills required:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Reliable, positive and professional
• Great communication skills
• Good team player
• Exceptional customer service skills
• Ability to adapt to the needs of the business
• A keen and enthusiastic nature

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com

No final do século XIX, o automóvel era um luxo reservado às elites, mas interessa a todos, atraindo multidões: em 1898, realiza-se em Paris o primeiro salão automóvel. O aluguer de automóveis verá a luz do dia alguns anos mais tarde, do outro lado do Atlântico, mas o seu desenvolvimento será travado pela primeira e depois pela segunda guerras mundiais. No rescaldo da guerra, um empresário parisiense relançou a ideia: "Se não se pode comprar um automóvel, porque não alugá-lo quando se precisa dele?". O seu nome era Raoul-Louis Mattei e, em 1949, criou "L'Abonnement Automobile": uma empresa que mais tarde se tornaria na Compagnie Internationale Europcars, depois Europcar. A sua sede, localizada na 11 rue du Champ de Mars também incluía uma agência de aluguer. O sucesso da empresa foi rápido, uma vez que o aluguer de automóveis respondeu a uma necessidade real. Em 1951, a l'Abonnement Automobile foi a primeira empresa de aluguer de automóveis sem condutor e a sua frota contava com 750 4 CV. Atualmente, o Europcar Mobility Group tem mais de 200.000 veículos em média na sua frota e serve 5 milhões de clientes em mais de 140 países. Mas a visão em que o nosso Grupo foi fundado permanece a mesma, sendo mais relevante e promissora do que nunca, uma vez que estamos a entrar na era da utilização e da economia de partilha!