Valeter / Cleaner

Europcar Group UK Limited; Cambridge; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

5.6 weeks holiday

Enhanced maternity leave

Pension

Discounted car hire rates

EE mobile discount

BUPA support service

Career progression

Job summary

Europcar Mobility Group is seeking Valeters to join our team. You will prepare vehicles to a high standard, valet in all weather, and support delivery and collection with a focus on exceptional customer service.

We offer a competitive salary with 5.6 weeks holiday, enhanced maternity leave, pension, and staff discounts. Join a diverse, inclusive environment and be part of a global mobility leader with opportunities across our network.

Qualifications

• A full, valid clean driving licence with a minimum of 4 years driving experience is required.
• Flexibility in working hours, including day/evening/weekends; shifts vary by location.
• Reliable, positive and professional.
• Great communication skills.
• Team player.
• Exceptional customer service skills.
• Ability to adapt to business needs.
• Enthusiastic and keen.

Responsibilities

• Prepare vehicles to a high standard.
• Valet vehicles in all weather conditions.
• Support the driving team for delivery and collection of vehicles.
• Ensure the preparation area is clean and tidy at all times.
• Identify fleet maintenance issues.
• Deliver world class customer service.
• Become part of a successful team.

Skills

Driving license

4+ years driving

Customer service

Flexible hours

Team player

Communication skills

Enthusiastic

Adaptable

Reliable

Job description

Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

We are looking for Valeters to join Europcar.

Benefits

• Competitive Basic Salary Starting on 5.6 weeks holiday (including bank holidays)
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development
• *forms part of current non contractual benefit offering

Main responsibilities

• Preparation of company vehicles to a high standard
• Valet vehicles in all weather conditions
• Support the driving team for delivery & collection of vehicles
• Ensuring the preparation area is clean and tidy at all times
• Identify any fleet maintenance issues
• Deliver world class customer service
• Become part of a successful team

Key skills required

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Reliable, positive and professional
• Great communication skills
• Good team player
• Exceptional customer service skills
• Ability to adapt to the needs of the business
• A keen and enthusiastic nature

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second WorldWars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ deMars also included a rental agency. The company's success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 7504 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !