Valet

Maybourne Hotel Group; City of Westminster; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Birthday leave

Staff restaurant access

Wellbeing programme

Cycle to Work Scheme

Pension scheme

Employee events

Job summary

The Connaught, part of Maybourne Hotel Group, in Mayfair, London, seeks a talented full-time Valet to join The Connaught Housekeeping team. You will support the daily valet operations and ensure guests receive a discreet, professional service in line with our luxury standards.

We value elegance, warmth and attention to detail; previous luxury hospitality experience is preferred. The role offers an attractive salary, comprehensive benefits and opportunities for growth within Maybourne properties.

Qualifications

• Excellent team player with attention to detail and flexibility.
• Calm, composed presence and initiative in a luxury hospitality setting.
• Proven customer-service excellence in a premium environment.

Responsibilities

• Assist with daily running of the Valet department, including laundry, dry-cleaning and pressing tasks and schedules.
• Provide professional and courteous service to guests and colleagues at all times.

Skills

Team player

Attention to detail

Flexibility

Initiative

Customer service

Job description

We are looking for a talented and passionate full-time Valetto join The Connaught Housekeeping team at the award-winning 5-Star Deluxe hotel - The Connaught.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

Responsibilities:

As a Valet you will be responsible for assisting with the daily running of the Valet department, achieving assigned laundry, dry-cleaning and pressing tasks and schedules; and providing a professional and courteous service to our guests and colleagues at all times.

Skills and experience:

As aValet you will be an excellent team player and take pride and attention to detail in your work. You will be flexible, able to use your initiative and organise your daily activities well. Ideally, you will have proven experience within a role within a similar environment.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

At Maybourne, we are proud to offer a thoughtfully curated selection ofbenefitsdesigned to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing:

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*.
• Flu vaccination vouchers*.
• Cycle to Work Scheme.

Recognition & Growth:

• An extra paid day’s leave to celebrate your birthday*.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• 'Introduce a Star' referral scheme - with rewards of up to £1,500*.
• Long service celebrations to honour your continued dedication.

Financial Care:

• A highly competitive salary package.
• Increased holiday entitlement after 3 and 5 years of service.
• Family-first policies, including enhanced maternity and paternity pay.
• Season ticket travel loans.
• Smart Tech Benefit - Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
• A generous pension scheme*.

Moments to Remember:

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
• A hosted 'Guest Experience Stay' - immerse yourself in the full Maybourne experience*.
• 50% off food and beverage across our restaurants and bars*.
• Invitations to a year-round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements.

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full time role requiring 40 hours per week.