Commis Waiter

Maybourne Hotel Group; Greater London; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Staff restaurant access

Wellbeing programme

Life assurance

Pension scheme

Cycle to work

Birthday leave / leave enhancements

Job summary

The Connaught Helene Darroze team at The Connaught Hotel in London is looking for a talented Commis Waiter/Waitress on a 13-month fixed term contract. This full-time role offers the chance to work in a luxury setting within Mayfair, delivering impeccable service to discerning guests.

You will join a close-knit team, support daily operations, and bring warmth, elegance and attention to detail. Prior luxury hospitality experience and a passion for food and wine are highly valued.

Qualifications

• Excellent communicator with a passion for food and wine.
• Excellent team player with fantastic customer service attitude.
• Pride and attention to detail in your work.
• Flexible and well-organised; experience in a similar environment preferred.

Responsibilities

• Assist the team in day-to-day duties, attend to guest requests and inquiries, and provide outstanding service.
• Demonstrate a strong knowledge of hotel information and food & beverage menus.

Skills

Communication

Team player

Customer service

Attention to detail

Flexibility

Luxury hospitality

Job description

We are looking for a talented and passionate full-time Commis Waiter/Waitress (13 months Fixed Term Contract) to join The Connaught Helene Darroze team at the award-winning 5-Star Deluxe Connaught Hotel.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional.Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

Responsibilities:

As Commis Waiter/Waitress you will assist the team in their day to day duties such as attending to guest requests and enquires and providing an outstanding and efficient service to our guests. You will also have a great knowledge of hotel information and food and beverage menus.

Skills and experience:

You will be an excellent communicator and will have a real passion for food and wine. You will be an excellent team player and have fantastic customer service attitude. You will have pride and attention to detail in your work. You will be flexible and organise your activities well. We anticipate that the ideal candidate will have worked in within a similar environment.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid days leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• 'Introduce a Star' referral scheme - with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit - Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• 'Guest Experience Stay' - immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full-time role requiring 40 hours per week.