Vaccines Account Manager - Drive Uptake & Impact

MSD in the UK; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

MSD in the UK is seeking a Vaccines Account Manager to drive regional pull-through of National Immunisation Programmes, supporting uptake of priority vaccines and reducing health inequalities by engaging school immunisers, GP practices and hospitals.

The role combines account management, promotion, education and digital engagement to maximise brand adoption, with governance and ABPI compliance at the core; occasional travel to UK office and across territories is required.

Qualifications

• Significant experience in customer-facing or commercial roles within life sciences or healthcare.
• Proven capability in building external relationships and influencing key decision-makers.
• Experience collaborating with Marketing to enhance promotional materials and execution.
• Field-based role with regular travel across assigned geography and occasional travel to the UK office.

Responsibilities

• Identify, build and sustain long-term relationships with key customers, influencers and system stakeholders across prioritised territories.
• Diagnose local and regional barriers to vaccination uptake and co-create targeted engagement plans that address gaps and enhance vaccine coverage rate (VCR) performance.
• Execute compliant promotional engagements, both face-to-face and virtual that drive behaviour change aligned to brand strategy and increase vaccination uptake.
• Facilitate tailored education, workshops and capability-building initiatives for local and regional stakeholders.
• Utilise approved data sets and dashboards for iterative planning, tactical implementation, and accurate CRM documentation including digital consent acquisition.
• Gather real-world market insights to inform future strategy and messaging.
• Be accountable for the pull-through of marketing campaigns (Marketing retains campaign creation ownership) and for translating customer insight to refine local execution.
• Partner with Vaccine Healthcare Leads in overlapping geographies to ensure compliant and cohesive delivery across accounts.
• Maintain exemplary standards of governance and ABPI compliance across all engagements and materials.

Skills

Account management

Influencing

Analytical thinking

Communication delivery

Governance & compliance

Collaboration

Resilience & adaptability

Education

Bachelor’s degree

ABPI Diploma

Job description

MSD in the UK is seeking a Vaccines Account Manager to drive regional pull-through of National Immunisation Programmes, supporting uptake of priority vaccines and reducing health inequalities by engaging school immunisers, GP practices and hospitals.

The role combines account management, promotion, education and digital engagement to maximise brand adoption, with governance and ABPI compliance at the core; occasional travel to UK office and across territories is required.