Vacancytitle: Team Leader

Two Saints; Southampton; On-site; GBP 30,000 - 32,000; Full time

Job summary

Two Saints is seeking a Team Leader in Southampton for a full-time, 37-hour fixed-term contract. The role starts at £29,918 and progresses to £31,688, with an Enhanced DBS.

You will lead a team to deliver compassionate support to people experiencing homelessness and care leavers, helping them build confidence and life skills. The ideal candidate will have strong communication, safeguarding knowledge, and the ability to manage challenging situations calmly while using MS Outlook, Excel and Word

Qualifications

• A genuine interest and concern for homelessness and related issues.
• Ability to positively contribute to and lead a team.
• Deal promptly and effectively with challenging situations/crises in a calm manner.
• Strong communication skills, clear verbal and written English.
• Knowledge of Microsoft Outlook, Excel and Word.
• Confident with lone working.

Responsibilities

• Lead a team to provide compassionate support to clients, helping them build confidence and essential life skills.
• Ensure safeguarding policies are followed and work proactively within service guidelines.
• Engage with clients experiencing homelessness and care leavers to build trust and resilience.
• Coordinate with colleagues to deliver person-centred, outcomes-based support.

Skills

Team leadership

Empathy

Communication

Safeguarding knowledge

Driver's Licence

Lone working

Tools

Microsoft Outlook

Excel

Word

Job description

Team Leader

Full Time - 37hrs - Fixed Term Contract Southampton £29,918 starting, progressing to £31,688 Enhanced DBS Required Reference: TWO1247913 Drivers Licence: Yes Lone Working: No Night Working: No Weekend Working: No For full role and service details please see the attached Job Description and Service Brief for the role of Team Leader - twosaints.org.uk

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps. We’re seeking compassionate, adaptable people to join our Southampton service as a Team Leader. You’ll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions. As the ideal candidate, your ability to connect with people experiencing homelessness and care leavers will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment. Our Team Leader roles are support‑based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values‑driven team you’ll be part of.

Team Leader Essentials

• A genuine interest and concern for homelessness and related issues
• Ability to positively contribute to and lead a team
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word
• Confident with lone working

Team Leader Desirables

• Experience of managing a caseload of clients
• Experience in managing a housing management team
• Experience in health annd safety, benefits, managing licence conditions and frameworks alongside client safety and behaviour management would be beneficial
• Understanding of risk assessment and person‑centred, outcomes‑based delivery
• Awareness of the support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system