UX Designer - 12 month FTC

RICS; Birmingham; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Pension & life cover

Family leave

Volunteering

Job summary

RICS is seeking a user-centred UX Designer to shape the future experiences that underpin our Qualifications and Professional Development programmes. You will work under the UX Design Lead, turning research and service design outputs into practical, accessible designs for a global professional body.

This 12-month FTC role is hybrid, based in London or Birmingham with about 60% onsite and 40% remote. You will collaborate with multidisciplinary teams across UX Research, Service Design, Product,

Qualifications

• Experience designing user-centred digital experiences including journeys, wireframes and prototypes.
• Strong understanding of UX research methods and applying insights to design decisions.
• Experience creating intuitive, visually consistent interfaces across web and digital platforms.
• Knowledge of accessibility, responsive design and usability best practice.
• Excellent communication and stakeholder-management with ability to present ideas and facilitate workshops.

Responsibilities

• Create user flows, journey maps, wireframes, prototypes and interaction concepts.
• Translate research findings and stakeholder insights into clear design solutions.
• Support usability testing, concept evaluation and stakeholder validation.
• Collaborate with Service Design, Product, Business Analysis and Technology to reflect operational requirements.
• Apply accessibility standards and design-system patterns for consistent, inclusive experiences.
• Produce design documentation and participate in workshops, design reviews and sprints.

Skills

User-centred design

UX research methods

Wireframes & Prototypes

Cross-functional collaboration

Communication

Tools

Figma

Miro

Hotjar

Clarity

Adobe Creative Suite

Job description

Vacancy Name: UX Designer - 12 month FTC

Country: United Kingdom

Office Location: London or Birmingham

About Us

Flexible/Agile Working: This hybrid role is based on a 60% onsite, 40% remote working model.

Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide.

At RICS, we are at the forefront of shaping the built and natural environment. As a prominent professional body, we empower our members with globally recognised qualifications, influential networks, and access to high quality resources.

Role Purpose and Key Responsibilities

As a UX Designer, you will help design and validate the future experiences that underpin the Qualifications and Professional Development programme. Working under the direction of the UX Design Lead, you will turn research, insight and service design outputs into practical, accessible and user-centred experiences.

You will work as an embedded member of a multidisciplinary team, collaborating with UX Research, Service Design, Product Management, Business Analysis, Operations and Technology to support detailed design and implementation planning.

Key Responsibilities:

• Create user flows, journey maps, wireframes, prototypes and interaction concepts that bring priority future experiences to life.
• Translate research findings, stakeholder insight and service design outputs into clear, practical and testable design solutions.
• Support usability testing, concept evaluation and stakeholder validation, using feedback to refine and improve designs.
• Work closely with Service Design, Product, Business Analysis and Technology teams to ensure designs reflect operational requirements and technical constraints.
• Apply accessibility standards, design-system patterns and reusable components to create consistent and inclusive experiences.
• Produce clear design documentation and contribute actively to workshops, design reviews and sprint activities, highlighting risks and dependencies early.

About You

You are a user-centred designer who enjoys solving complex problems and creating meaningful digital experiences. You combine strong design skills with curiosity, collaboration and a passion for understanding user needs.

Skills & Experience

• Experience designing user-centred digital experiences, including user journeys, wireframes, prototypes and interaction design.
• Strong understanding of UX research methods and the ability to apply user insight to design decisions.
• Experience creating intuitive and visually consistent interfaces across web and digital platforms.
• Knowledge of accessibility principles, responsive design and usability best practice.
• Excellent communication and stakeholder-management skills, with confidence presenting ideas and facilitating workshops.
• Proficiency with industry-standard tools such as Figma, Miro, Hotjar, Clarity and Adobe Creative Suite, alongside a practical understanding of digital technologies and development principles.

Rewards and Benefits

We offer a competitive benefits package designed to support your wellbeing, work-life balance, and financial security. This includes:

• 25 days annual leave plus public holidays
• Private medical insurance and wellbeing support
• Pension scheme, life assurance, and income protection
• Enhanced family leave and volunteering opportunities

Equal Opportunity Employer:

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process.

Candidates must have the correct right to work in the country where the role is based.