Utilities & Council Tax Coordinator

Bedspace; Liverpool; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Bedspace is seeking a detail-oriented Utilities Officer to manage utility accounts across its properties in the UK. You will register accounts, verify meter details, coordinate with suppliers, and support tenancy changes while assisting colleagues and service users with utilities and billing.

The role involves producing utility reports, spotting trends in usage, and maintaining accurate records in systems like ReMaS, Arthur and Sage. A UK driving licence is required.

Qualifications

• Previous administration experience (essential).
• Excellent communication skills and a methodical approach.
• Strong customer service skills with the ability to manage competing demands.
• Proficiency in Microsoft Office (especially Excel).
• Full UK Driving Licence and access to a (business insured) vehicle.
• High attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Knowledge of council tax procedures (desirable).
• NVQ Level 3 in Administration or equivalent (desirable).

Responsibilities

• Registering and maintaining utility accounts (gas, electricity, council tax, water).
• Ensuring account details and meter types are accurate and appropriate.
• Coordinating with suppliers to resolve discrepancies and manage smart meter installations.
• Supporting tenancy changes by updating systems and suppliers promptly.
• Assisting colleagues and service users with queries around utilities and billing.
• Producing reports and analysing utility data to spot trends or anomalies.
• Keeping accurate records in internal systems (ReMaS / Arthur / Sage).
• Supporting the property onboarding team with registrations and compliance checks.

Skills

Administration experience

Excel

Communication skills

Customer service

Attention to detail

Driver's license

Education

NVQ Level 3 in Administration

Tools

ReMaS

Arthur

Sage

Job description

Bedspace is seeking a detail-oriented Utilities Officer to manage utility accounts across its properties in the UK. You will register accounts, verify meter details, coordinate with suppliers, and support tenancy changes while assisting colleagues and service users with utilities and billing.

The role involves producing utility reports, spotting trends in usage, and maintaining accurate records in systems like ReMaS, Arthur and Sage. A UK driving licence is required.