Utilities Coordinator

Pathfinder International; England; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Equal opportunity employer

Armed Forces-friendly

Job summary

Network Plus is seeking a Jeopardy Coordinator to manage jeopardy reporting across Streetworks operations, ensuring risks to programme delivery, compliance, and SLAs are identified and escalated. You will provide accurate reporting, proactive risk management, and clear communication with operational teams to minimise delays and improve performance.

Open and close permits, run daily reports, coordinate calls, and maintain information in works systems, driving continual improvement with teams.

Qualifications

• Streetworks experience and a sound understanding of relevant statutory requirements.
• Utilities sector experience desirable.
• Strong written and verbal communication skills.
• Ability to work in an organised manner and meet important deadlines.
• Detailed understanding of operational activity.
• Excellent planning and organisational skills.
• Good working knowledge of Microsoft Office applications.
• Ability to communicate effectively under pressure.

Responsibilities

• Open and close Streetworks permits in line with permit conditions and SLA requirements.
• Follow established processes and work effectively within the works management system.
• Run and circulate daily jeopardy reports.
• Coordinate daily calls with operational teams to ensure SLA requirements are met.
• Maintain timely and accurate information in works management systems, ensuring issues are recorded and escalated.
• Monitor and follow up outstanding issues through to resolution.
• Take ownership of Streetworks performance and drive continual improvement with operational teams.

Skills

Streetworks experience

Utilities sector knowledge

Communication skills

Organised & deadline driven

Planning & organisation

MS Office proficiency

Composure under pressure

Tools

Microsoft Office

Job description

Description

As a Jeopardy Coordinator, you will manage and maintain jeopardy reporting across Streetworks operations, ensuring risks to programme delivery, compliance, customer commitments and contractual obligations are identified, monitored and escalated appropriately.

You will provide accurate reporting, proactive risk management and clear communication with operational teams, helping to minimise delays and improve performance against key business targets and service level agreements (SLAs).

Key Responsibilities

• Open and close Streetworks permits in line with permit conditions and SLA requirements.
• Follow established processes and work effectively within the works management system.
• Run and circulate daily jeopardy reports.
• Coordinate daily calls with operational teams to ensure SLA requirements are met.
• Maintain timely and accurate information in works management systems, ensuring issues are recorded and escalated.
• Monitor and follow up outstanding issues through to resolution.
• Take ownership of Streetworks performance and drive continual improvement with operational teams.

Experience and Qualifications

• Streetworks experience and a sound understanding of relevant statutory requirements.
• Utilities sector experience, although this is desirable rather than essential.
• Strong written and verbal communication skills.
• The ability to work in an organised manner and meet important deadlines.
• A detailed understanding of operational activity.
• Excellent planning and organisational skills.
• A good working knowledge of Microsoft Office applications.
• The ability to communicate effectively and remain composed under pressure.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Source