User Researcher - Newcastle

Accenture UK & Ireland; Newcastle upon Tyne; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

25 days vacation per year

Private medical insurance

3 extra days leave per year for Charit

Job summary

Accenture UK & Ireland is seeking a User Researcher to join our Newcastle team. The role involves planning, recruiting and conducting user research sessions to support digital client services, with hybrid work from our Newcastle office three days per week.

You will collaborate with designers, developers and product owners to translate user insights into actionable requirements, champion user-centred design, and contribute to delivery across multiple clients while aligning with GDS standards and

Qualifications

• Experience as a User Researcher.
• Experience with Government Design System (GDS) or to GDS standards.
• Experience working in an Agile Scrum team.
• Advocate for users throughout design processes.

Responsibilities

• Lead on planning, recruitment and conducting user research sessions.
• Lead the research process from recruitment briefs to analysis and playback to team.
• Align user research activities to inform decisions and strategy.
• Collaborate with product owners and service managers to devise research strategies.
• Convert concepts and emerging findings into high quality stimulus material.
• Work with designers and developers to turn insights into actionable requirements for prototypes.
• Participate in Agile delivery teams and advocate for users.
• Share knowledge with the UX & Design Team.

Skills

User Research

GDS standards

Agile Scrum

User advocacy

Job description

Role: User Researcher

Location: Newcastle

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement.

Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services.

This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice.

As a User Researcher, you will:

• Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects
• Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders.
• Aligning user research activities to influence and support decision making
• Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.
• Convert concepts and emerging findings into high quality stimulus material.
• Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.
• Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users.
• Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services.

We Are Looking For Experience In The Following Skills

• Relevant experience as a User Researcher
• Experience working directly with Government Design System (GDS), or to GDS standards is essential.
• You have worked as part of an Agile Scrum team
• You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process

Set yourself apart:

• Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design.

What’s In It For You

• At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first‑class services that we are known for.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.