User Researcher Consultant (SC Eligible)

JR United Kingdom; Maidstone; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading digital consultancy seeks a permanent User Researcher Consultant to drive user research across diverse sectors, including Government and Finance. The ideal candidate will have substantial experience in user-centric methodologies, GDS standards, and mentorship within agile teams, contributing to transformative digital projects. Embrace a remote-first role with competitive compensation and comprehensive benefits.

Qualifications

• Eligibility for SC Clearance required.
• Hands-on experience in leading user research.
• Experience with Government Digital Service standards.

Responsibilities

• Lead user research across multiple digital transformation projects.
• Conduct research using various methods to inform product/service design.
• Work in agile teams and facilitate insights throughout development.

Skills

User Research

Stakeholder Management

Communication

Agile Methodologies

Prototyping

GDS Standards

Facilitation

Job description

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User Researcher Consultant (SC Eligible), Maidstone

Client: Stealth iT Consulting

Location: Maidstone, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester, and Glasgow. They have a remote-first policy and conduct ad hoc client site visits when required (on average 1-2 visits per month, but can be more or less).

They are looking for a permanent User Researcher Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. The top-end budget is £55,000 + full benefits.

Primary skills and experience required:

• Must be eligible for SC Clearance
• Hands-on experience leading user research, using behavioural and attitudinal methods, and knowing when to apply them appropriately
• Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery
• Experience working with Government Digital Service (GDS) standards, using GDS design principles
• Strong storytelling, communication, stakeholder management, and facilitation skills
• Experience working in multi-disciplinary, agile teams where you’ve led user research and influenced product or service design through insights
• Familiarity with using prototypes to test hypotheses, assumptions, and validate user journeys
• Understanding of tools and practices for in-person and remote research