User Researcher Consultant (SC Eligible)

JR United Kingdom; Cheltenham; Remote; GBP 55,000; Full time

Job summary

A global digital consultancy is seeking a permanent User Researcher Consultant to support various Digital Transformation projects. The ideal candidate will lead user research, apply GDS standards, and work within agile teams, contributing valuable insights across sectors like Government and Finance.

Qualifications

• Must be eligible for SC Clearance.
• Hands-on experience leading user research.
• Experience with Government Digital Service (GDS) standards.

Responsibilities

• Lead user research for Digital Transformation projects.
• Work across multiple sectors like Government, Finance, Retail & Energy.
• Collaborate with multidisciplinary, agile teams to influence product design.

Skills

User research

Behavioral methods

Attitudinal methods

Stakeholder management

Storytelling

Facilitation skills

Job description

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Client:

Stealth iT Consulting

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow. They follow a remote-first policy with ad hoc client site visits when required (on average 1-2 visits per month, but can be more or less).

They are looking for a permanent User Researcher Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. The offered salary is up to £55,000 plus full benefits.

Primary skills and experience required:

• Must be eligible for SC Clearance.
• Hands-on experience leading user research using behavioral and attitudinal methods, with knowledge of when to apply each.
• Experience across various phases of a product or service lifecycle, from discovery and exploration to design and delivery.
• Experience working with Government Digital Service (GDS) standards and design principles.
• Strong storytelling, communication, stakeholder management, and facilitation skills.
• Experience working in multidisciplinary, agile teams where you have led user research and influenced product or service design through insights.
• Familiarity with using prototypes to test hypotheses and validate user journeys.
• Understanding of tools and practices for both in-person and remote research.