User Researcher

JR United Kingdom; Newcastle upon Tyne; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company seeks a User Researcher in Newcastle to join their UX Design team. The role involves leading user research sessions, advocating for user-centered design, and collaborating with Agile teams. Competitive salary and extensive benefits, including vacation days and performance bonuses, are offered.

Benefits

25 days vacation per year

Annual performance bonus scheme

Private medical insurance

3 extra days leave for charitable work

Qualifications

• Relevant experience as a User Researcher.
• Experience working in Agile Scrum teams.
• Ability to advocate for users and navigate user-centered design processes.

Responsibilities

• Lead user research sessions to support digital service design.
• Collaborate with product owners to devise research strategies.
• Work closely with designers to turn user data into actionable requirements.

Skills

User Research

Agile Scrum

User-Centered Design

GDS Standards

Job description

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User Researcher, newcastle-upon-tyne, tyne and wear

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Client:

Accenture

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

11

Posted:

25.05.2025

Expiry Date:

09.07.2025

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Job Description:

Role: User Researcher

Location: Newcastle

Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Note: The above information relates to a specific client requirement.

As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services.

This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice.

As a User Researcher, you will:

• Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects
• Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders.
• Aligning user research activities to influence and support decision making
• Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.
• Convert concepts and emerging findings into high quality stimulus material.
• Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.
• Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users.
• Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services.

Job Qualifications

We are looking for experience in the following skills

• Relevant experience as a User Researcher
• You have worked as part of an Agile Scrum team
• You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process
• Some experience working with GDS standards would be beneficial

Set yourself apart:

Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design.

What’s in it for you?

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, annual performance bonus scheme (Career Level dependent), private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our partners to enable delivery of the outstanding services we are known for.