Enable job alerts via email!

User Experience Manager

Ascendion

London

On-site

GBP 80,000 - 90,000

Full time

6 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Ascendion is seeking a Principal Experience Strategist in London who will lead high-impact UX engagements, guide client relationships, and elevate UX teams. The ideal candidate will have 15+ years of experience in UX with strong facilitation and communication skills, supporting market-leading product design initiatives.

Benefits

Health insurance

Paid time off

Professional development opportunities

Qualifications

Over 15 years in UX, research, or design strategy.
5+ years in leadership roles.
Confident in fast-paced, ambiguous environments.

Responsibilities

Head engagements from discovery to experience definition.
Translate research into actionable product strategies.
Coach and mentor cross-functional teams.

Skills

User-centered design

Service design tools

Facilitation

Storytelling

Stakeholder communication

This range is provided by Ascendion. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Ascendion

Looking to elevate your career? We are hiring a Principal Experience Strategist for one for our partners. If you have worked on lead and mentor UX team this could be your perfect opportunity. I'd like to encourage you to apply for candidates with relevant experience. If you have any other questions, don't hesitate to get in touch with raj.tiwari@ascendion.com

About the Role:

What You’ll Do

As a Principal Experience Strategist, you will:

· Head high-impact engagements from discovery and visioning to roadmapping and experience definition, ensuring outcomes serve both user needs and business goals.

· Translate research and behavioral insights into actionable experience principles, opportunity areas, and product strategies.

· Plan and facilitate strategic workshops that unlock insight, align stakeholders, and shape clear product direction.

· Act as a trusted partner to clients, guiding prioritization, navigating ambiguity, and helping stakeholders make confident, user-centered decisions.

· Coach and elevate cross-functional teams, providing strategic direction, critique, and mentorship.

· Collaborate closely with Product, Engineering, and Marketing to drive cohesive, scalable solutions across the user journey.

What You Bring

· 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships.

· Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks.

· Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life.

· A track record of leading and mentoring UX teams raising the bar on clarity, critical thinking, and craft.

· Confidence in fast-paced, ambiguous environments, able to simplify complexity and drive meaningful progress.

· Excellent communication skills and the ability to influence stakeholders at all levels, including executives.

· A portfolio or case studies that show how your strategic thinking shaped product direction and delivered tangible business value.

Mainly if you bring the following, you're a superstar in our eyes

· Deep experience in mobile-first product ecosystems and B2C environments especially around growth, retention, and emotionally resonant design.

· Expertise in banking or fintech domains, including trust patterns, regulatory compliance, and accessibility in regulated spaces..

Pay range and compensation package:

Competitive salary based on years of relevant experience. Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.

Equal Opportunity Statement:

If you're interested in exploring this opportunity further, please don't hesitate to reach out or apply!

Seniority level

Seniority level
Director

Employment type

Employment type
Full-time

Job function

Job function
Design
Industries
Banking, Financial Services, and Design Services

Referrals increase your chances of interviewing at Ascendion by 2x

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 2 days ago

Woking, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago