User Experience Designer

Reed Technology; Stafford; Hybrid; GBP 65,000 - 120,000; Full time

Job summary

REED Technology is seeking an experienced UX Designer for a Midlands-based hybrid role on a day-rate contract. You will own the user experience for a new web-based platform, shaping user journeys and leading discovery with stakeholders to deliver value to end users.

You will create wireframes, interactive prototypes in Figma, run usability tests and collaborate with product teams and developers to ensure designs remain user-centric throughout an agile delivery lifecycle.

Qualifications

• Experience leading UX design for web-based platforms.
• Strong ability to translate business requirements into user-centric designs.
• Proven track record in stakeholder collaboration and workshops.
• Experience creating user journeys, personas and process maps.
• Excellent communication and ability to work in Agile environments.

Responsibilities

• Lead User Experience activities across the web-based application.
• Work with stakeholders to understand requirements, challenges and user needs.
• Conduct discovery sessions, workshops and stakeholder interviews.
• Create user journeys, personas, process flows and journey maps.
• Produce wireframes and interactive prototypes using Figma.
• Validate designs through user feedback and usability testing.
• Translate business requirements into intuitive user experiences.
• Collaborate with Product Owners, Developers and Delivery teams.
• Champion user-centred design principles and best practices.
• Continuously improve designs based on feedback.

Skills

UX design

Stakeholder workshops

User journeys

Prototyping

Wireframing

Communication

Tools

Figma

Job description

UX Designer
Midlands (Hybrid)
/day Outside IR35
Initial 3 Months

REED Technology are recruiting on behalf of one of their clients for an experienced UX Designer to join a major digital transformation programme.

Our client is embarking on an exciting digital transformation initiative and is looking for a UX Designer to take ownership of the user experience across a new web-based platform.

This role will focus on understanding user needs, gathering business requirements, shaping user journeys and creating intuitive digital experiences that deliver real value to end users. Working closely with stakeholders, product teams and developers, you will ensure that user needs remain at the centre of the design process.

This is an excellent opportunity to join a project at an early stage and play a key role in defining how users interact with a brand-new digital product.

Key Responsibilities

• Lead User Experience activities across a web-based application.
• Work closely with business stakeholders to understand requirements, challenges and user needs.
• Conduct discovery sessions, workshops and stakeholder interviews.
• Create user journeys, personas, process flows and customer journey maps.
• Produce wireframes and interactive prototypes using Figma.
• Validate designs through user feedback and usability testing.
• Translate business requirements into intuitive and engaging user experiences.
• Collaborate with Product Owners, Developers and Delivery teams throughout the design lifecycle.
• Champion user-centred design principles and best practices.
• Continuously improve and refine designs based on feedback and insights.

Essential Skills & Experience

• Knowledge of HTML and CSS.
• Proven experience as a UX Designer, Product Designer or User Experience Consultant.
• Strong experience designing web-based applications or digital products.
• Advanced Figma skills, including wireframing and prototyping.
• Experience facilitating stakeholder workshops and requirements gathering sessions.
• Strong understanding of UX methodologies and user-centred design principles.
• Experience creating user journeys, personas and process maps.
• Ability to balance business objectives with user needs.
• Excellent communication and stakeholder management skills.
• Experience working within Agile delivery environments.

Desirable Skills

• Experience conducting user research and usability testing.
• Understanding of accessibility and inclusive design principles.
• Experience working alongside frontend development teams.
• Previous experience within large-scale digital transformation programmes.