Freelance Senior UX Designer

Red Badger; Greater London; Hybrid; GBP 77,000 - 120,000; Full time

Job summary

Red Badger is seeking an experienced UX Designer for a six-month discovery project with a major UK bank. You will join a cross-functional team to explore the bank's CMS platform, run workshops, and shape recommendations to upgrade capabilities and redesign the platform.

You’ll lead design thinking and user-centred research, collaborate with product and engineering, and mentor stakeholders through workshops and reviews.

Qualifications

• In-depth knowledge of Human Centred Design and Design Thinking.
• Experience working closely with engineers, QA & delivery disciplines.
• Experience working with clients presenting design concepts and running workshops.
• Experience in leading UX activities on a project.
• Knowledge of industry-standard tools such as Sketch/Figma, plus aptitude to learn and introduce new tools and methodologies.
• Experience designing mobile-first responsive sites & mobile native apps.
• Experience with user testing at various levels of fidelity from guerilla to lab testing.
• An ability to work closely with a team and the client as a sole UX Designer.

Responsibilities

• Managing design stakeholders & coaching clients or your team to help exercise Design Thinking, Lean UX & Lean principles, and Human Centred Design.
• Designing and facilitating workshops and design sprints
• Conducting user research and user testing
• Consulting a product owner with backlog prioritisation
• Prototyping at various levels of fidelity - from paper to hi-fi click-throughs
• Auditing existing user experience

Skills

Human Centred Design

Design Thinking

Cross-functional collaboration

Leading UX activities

Mobile-first design

User testing (various fidelities)

Stakeholder management

Sole UX Designer on project

Tools

Sketch

Figma

Job description

• Client is a household name UK bank
• 6 month initial contract - possibility to extend
• Target start date 28 September
• Discovery project looking at the entire bank's CMS platform, and making recommendations on upgrading / improving capability and redesigning the platform.
• Joining a cross-functional team of 6 (engineering, delivery lead, product)
• Immediate interviews
• Ltd company outside IR35 or Umbrella contract.
• £Competitive day rate
• 2 days / week in person working (Old Street OR Canary Wharf)

Founded in 2010 by Stuart, Cain and David, we help large organisations improve their speed to market whilst focusing on delivering value to their users and customers. We work with our clients to understand their problems and validate ideas to deliver improved process efficiencies, strategic enhancements, and new digital products and services (or make significant improvements to existing ones).

You are a people person. As a trusted consultant, you develop rapport with your clients from Day 1. You are a master facilitator who loves simplifying complexity at various levels of the organisation but also has the humility to learn what you don't know. You're proactive in championing user needs and creating opportunities for customer research early and often and you take your team along in the journey with you so that you're all building the right thing together. You expertly switch between your divergent and convergent hats. You use your craft to produce designs at various levels of fidelity to bring the vision to life and iterate fast and often. You are comfortable working closely with Product and Technology teams to build the thing right too.

Some of your responsibilities will look like this:

• Managing design stakeholders & coaching clients or your team to help them exercise Design Thinking, Lean UX & Lean principles, and Human Centred Design.
• Designing and facilitating workshops and design sprints
• Conducting user research and user testing
• Consulting a product owner with backlog prioritisation
• Prototyping at various levels of fidelity - from paper to hi-fi click-throughs
• Auditing existing user experience

What we need from you is experience with the below:

• In-depth knowledge of Human Centred Design and Design Thinking
• Experience working closely with engineers, QA & delivery disciplines.
• Experience working with clients presenting design concepts and running workshops
• Experience in leading UX activities on a project
• Knowledge of industry-standard tools, such as Sketch/Figma, plus aptitude to learn and introduce new tools and methodologies.
• Experience designing mobile-first responsive sites & mobile native apps
• Experience with user testing at various levels of fidelity - from guerilla user testing to lab testing
• An ability to work closely with a team and the client as a sole UX Designer.