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User Experience Designer

Medical Protection Society

Leeds

On-site

GBP 50,000 - 60,000

Full time

2 days ago

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Job summary

A leading organization is seeking a User Experience Designer to enhance user-centred design in their digital services. This role offers the opportunity to create impactful experiences for healthcare professionals while enjoying competitive compensation, annual bonuses, and comprehensive benefits. The ideal candidate will have significant UX design experience and a passion for mentoring others.

Benefits

Up to 20% discretionary annual bonus

11% pension contribution

25 days annual leave plus flexible bank holidays

Private Medical Cover

6x salary death in service

Personal GP service

Employee Assistance Programme

Shopping discounts

Qualifications

Significant experience designing complex omnichannel digital/telephony services.
Track record of mentoring less experienced colleagues.
Ability to set up tools, workflows, and frameworks from scratch.

Responsibilities

Help embed and grow UX design capability within the organisation.
Collaborate to design and improve national/global omnichannel experiences.
Run workshops to establish user needs and optimize services.

Skills

User-Centred Design

Communication

Mentoring

Stakeholder Engagement

Join to apply for the User Experience Designer role at Medical Protection Society

Medical Protection Society provided pay range

This range is provided by Medical Protection Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Role Title: User Experience Designer

Salary: £50,000 + depending on experience

Contract Type: Permanent - Full Time

We have a fantastic opportunity for an accomplished User Experience (UX) Designer to help us put user-centred design at the heart of how we work, ensuring our digital and omnichannel services consistently meet the needs of members and colleagues. Join us and you’ll have the opportunity to make a meaningful difference to the lives and careers of healthcare professionals across the world.

Main Responsibilities

Help us embed and grow our UX design capability – setting standards, processes, and culture
Design national and global end-to-end omnichannel and digital experiences that truly meet member and colleague needs
Collaborate across the organisation – and externally – to ideate, prototype, test and improve our services
Design and support UX research via our panel of members
Design and run cross-functional workshops to establish user needs and find the best ways to meet them
Create engaging visualisations to drive a common understanding of as-is and to-be services from both an internal and external perspective
Drive brand-aligned UI consistency across our digital services
Work closely with technical and project delivery teams to make the best use of technology and to optimise business processes
Use data and research to design efficient UX solutions to key business problems
Influence at senior levels and advocate for user-centred design and Design Thinking across the organisation

Package Description

Alongside a competitive salary dependant on experience you will also receive:

Up to 20% discretionary annual bonus
11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
Private Medical Cover
6x salary death in service
A personal GP service enabling you to get a video consultation with an NHS-registered, private GP
Employee Assistance Programme
A range of shopping discounts from major high-street retailers

The Ideal Candidate

You will thrive in this role if you:

Bring significant all-round experience designing complex omnichannel digital/telephony services or products
Are used to demonstrating the value of UX/UI design
Feel confident setting up tools, workflows, and frameworks from scratch
Are a clear communicator who can engage stakeholders and bring them on the journey
Are familiar with contact centre operations and working with operational teams
Have experience of working in a regulated environment
Have a track record of mentoring and developing less experienced colleagues
Are excited by the chance to make a lasting impact in a values-driven organisation

About The Company

The Medical Protection Society Ltd (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.

We are a not-for-profit organisation, meaning member’s subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.

To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Design, Information Technology, and Public Relations
Industries
Legal Services, Non-profit Organizations, and Financial Services

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