Urology Medical Secretary — Flexible Admin & Scheduling

University Hospitals Birmingham NHS Foundation Trust; West Midlands; Presencial; GBP 26.000 - 27.000; Jornada completa

Descripción de la vacante

University Hospitals Birmingham NHS Foundation Trust is seeking a Band 3 Medical Secretary to support busy clinics across multiple departments. You will schedule appointments, prepare clinic letters, and handle confidential patient information with accuracy.

The role requires proficient secretarial skills, experience with Microsoft Office, and the ability to work flexibly as part of a team. This fixed-term, full-time post is based at Mindelsohn Way in Birmingham, with a commitment to patient

Formación

• GCSE English and Maths at grade A-C.
• Business Administration NVQ Level 3 or equivalent clerical experience.
• Desirable AMSPAR certificate or equivalent knowledge of medical terminology.

Responsabilidades

• Coordinate duties in clinics/departments as required.
• Schedule patients into clinics using the criteria set out by the Trust and clinical speciality.
• Process patient appointment attendance using Trust IT systems.
• Provide secretarial support and touch type from audio or written documents (clinic letters, results letters, discharge summaries, medical reports, complaints responses).
• Ensure clinic letters and discharge summaries are sent within locally agreed time limits.
• Create documents/spreadsheets/reports using IT systems and input data on Trust systems.
• Exercise initiative and judgement in enquiries.
• Receive and respond to telephone enquiries as appropriate.
• Assist colleagues as directed by supervisor/line manager.
• Assist in new technology and working practices to ensure smooth department operation.
• Maintain confidentiality in line with Caldicott Guidelines and Data Protection Act.

Conocimientos

Interpersonal skills

Communication skills

Team player

Organisational skills

Reliability

Flexibility

Attention to detail

Problem-solving

Travel to multiple sites

Educación

GCSE English & Maths A-C

Business Administration NVQ level 3

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

University Hospitals Birmingham NHS Foundation Trust is seeking a Band 3 Medical Secretary to support busy clinics across multiple departments. You will schedule appointments, prepare clinic letters, and handle confidential patient information with accuracy.

The role requires proficient secretarial skills, experience with Microsoft Office, and the ability to work flexibly as part of a team. This fixed-term, full-time post is based at Mindelsohn Way in Birmingham, with a commitment to patient