Urgent Care Team Manager - Hybrid & Flexible Hours

Integrated Care 24; Basildon; Hybrid; GBP 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

NHS Pension Scheme

Enhanced Bank Holiday rates

Additional annual leave above stat min

Wellbeing benefits

Employee assistance programme

Zusammenfassung

Integrated Care 24 Ltd (IC24) is recruiting Team Managers for NHS 111 and GP Out of Hours services based from Basildon, Essex. You will lead and develop Health Advisor teams, delivering safe, high‑quality patient care in a fast-paced environment.

We offer a hybrid working model with shifts including evenings, weekends and bank holidays. This is an excellent opportunity to influence outcomes, drive performance and develop people within a growing Integrated Urgent Care division.

Qualifikationen

• Experience leading teams in fast-paced environments.
• Ability to analyse performance data and drive improvements.
• Strong coaching and development capabilities.
• Effective communication and relationship-building with colleagues and stakeholders.

Aufgaben

• Lead and develop Health Advisor teams to deliver safe, high-quality care.
• Drive performance using real-time metrics and data trends to close gaps.
• Establish a culture of support, accountability and continuous improvement.
• Manage people processes in line with IC24 policies (absence, disciplinary, performance).
• Oversee quality and patient safety audits and adhere to NHS Pathways and IC24 protocols.
• Support recruitment, onboarding and probationary development of new starters.
• Respond to operational pressures and maintain service levels.
• Identify opportunities to improve service delivery through feedback and data.

Kenntnisse

Leadership

Team management

Performance data analysis

Coaching

Tools

Performance data systems

Jobbeschreibung

Integrated Care 24 Ltd (IC24) is recruiting Team Managers for NHS 111 and GP Out of Hours services based from Basildon, Essex. You will lead and develop Health Advisor teams, delivering safe, high‑quality patient care in a fast-paced environment.

We offer a hybrid working model with shifts including evenings, weekends and bank holidays. This is an excellent opportunity to influence outcomes, drive performance and develop people within a growing Integrated Urgent Care division.