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URBN Assistant Customs Coordinator (12 Month FTC)

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

London

On-site

GBP 32,000 - 40,000

Full time

Today
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Job summary

A leading global retailer is seeking an URBN Assistant Customs Coordinator for a 12-month FTC in London. This role involves managing customs-related processes for import and export shipments, ensuring compliance and accuracy in documentation. The ideal candidate will possess strong communication skills and a keen eye for detail, working closely with various teams and stakeholders to streamline operations. This position offers a dynamic work environment with a focus on professional development and community involvement.

Benefits

Flexible start and finish times
Bring your dog to work
Private Medical Insurance
Up to 40% off at all URBN Brands
Cycle to work scheme
One paid day to volunteer for a charity

Qualifications

  • Experience in creating and processing importation documentation.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Daily processing of import and export transactions.
  • Validating and committing import entries.
  • Liaising with Customs Brokers.

Skills

Communication
Organizational Skills
Attention to Detail
Relationship Building
Problem Solving

Education

Knowledge of Customs Clearance Process
Basic Classification Knowledge

Tools

Duty Management Software
MS Office

Job description

URBN Assistant Customs Coordinator (12 Month FTC)

Join to apply for the URBN Assistant Customs Coordinator (12 Month FTC) role at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

URBN Assistant Customs Coordinator (12 Month FTC)

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URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.

With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

The main objective of this role is to apply customs related international trade knowledge and expertise (particularly in relation to duty management system) in support of both import and export shipments. To become a key member of the Customs Compliance team, with specialist knowledge to advise and oversee all principal Customs regimes.

What You'll Be Doing

  • Daily processing of import and export transactions using Duty Management Software and all associated tasks.
  • Updating manually missing data elements after processing import and export entries
  • Validating and committing import entries
  • Adding manually preference details to import shipments.
  • Validating removals and solving errors in a timely manner
  • Investigating stock discrepancies
  • Processing CDS replies and solve errors.
  • Reporting issues to various groups
  • Preparing data for CPC reports.
  • Working closely with the UK Customs Operations Manager on providing advice regarding classifications, valuations, duty reliefs, preference including GSP, and other Customs related matters.
  • Working with vendor base to ensure accuracy of information for Customs entry purposes. Partner with brands and accounting for chargebacks related to vendor compliance.
  • Duty Planning – working with our designers/development/logistics teams to verify the tariff classification, duty rate and documentary requirements prior to order being placed to ensure accurate landed costs.
  • Liaising with Customs Brokers to ensure Customs clearance KPI’s and accuracy of declarations.
  • Role model URBN behaviours, values, and standards. Maintain SOPs that are trained out and adhered to, with the aim of standardising processes and ensuring compliance across all associated functions (vendor base and buying teams).

What You'll Need

  • Knowledge of customs clearance process/documentation. Experience in creating, checking, and processing of all relevant importation documentation.
  • Knowledge of Ricardo duty management system or similar
  • Experience involving import and export shipments.
  • Basic classification knowledge
  • Ability to build effective relationships with internal and external stakeholders.
  • Strong communicator with a flexible and adaptable approach to new challenges. Has the ability to work in a fast paced, everchanging landscape
  • Organised with an eye for detail, who can prioritise and manage their own time and workload.
  • Inquisitive with a desire to overcome challenges and improve processes.
  • Proficient IT skills across MS Office

#URBN

The Perks

  • Work-life balance:
    • Flexible start and finish times
    • Bring your dog to work
  • Wellbeing:
    • Employees Assistance program to support with mental, physical and financial health
    • Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
    • Private Medical Insurance
  • Employee Discount:
    • Up to 40% off at all URBN Brands
  • Community:
    • One paid day to either volunteer or fundraise for a charity of your choice
  • Travel:
    • Cycle to work scheme, season ticket loan
  • Continued Development:
    • We offer structured support within the business alongside continued learning and development
Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Temporary
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Retail, Retail Apparel and Fashion, and Consumer Services

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