Upscale Bar Supervisor: Leadership & Training

Firmdale Hotels; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Service charge

Health cashplan

Discounted cinema tickets

Gym membership

Travel discounts

Complimentary meals on shift

Referral bonus

Flexible scheduling

Dry cleaning

Enhanced holiday allowance

Season ticket loan

Professional development

Team events

Cycle to work

Volunteer day

Staff discounts

Job summary

Firmdale Hotels is seeking a Bar Supervisor for the Charlotte Street Hotel in London. You will oversee daily bar operations, lead a busy team, and ensure exceptional guest experiences in a refined, fast-paced setting.

You will train staff, optimize service standards, and maintain stock levels while delivering memorable cocktails and wine recommendations. Join a celebrated hospitality brand known for luxury, style, and first‑class guest service.

Qualifications

• Previous success as a Bar Supervisor or Head Bartender in a dynamic, upscale setting.
• Deep understanding of cocktails, wines, and spirits.
• Excellent communication skills and polished professional manner.
• Motivates and inspires teams through effective training and leadership.

Responsibilities

• Oversee bar and bar floor operations to ensure seamless service.
• Conduct training sessions to elevate service standards and product knowledge.
• Manage shift handover reports, cash handling, and sales monitoring.
• Demonstrate in-depth knowledge of the bar menu and wine list, guiding guests.
• Assist Bar Manager with stock takes and ordering to maintain stock levels.

Skills

Leadership

Cocktails & Spirits

Wine Knowledge

Guest Service

Team Training

Job description

Firmdale Hotels is seeking a Bar Supervisor for the Charlotte Street Hotel in London. You will oversee daily bar operations, lead a busy team, and ensure exceptional guest experiences in a refined, fast-paced setting.

You will train staff, optimize service standards, and maintain stock levels while delivering memorable cocktails and wine recommendations. Join a celebrated hospitality brand known for luxury, style, and first‑class guest service.