Unit Manager

Crystal Care Homes (2) Limited; Bicester; Presencial; GBP 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full induction training programme

Blue Light Card

Enhanced DBS check

Refer a Friend bonus scheme

Uniform tunic provided

Pay Day Breakfast

Free meal on shift

Ongoing training and development

Supportive management team and career

Descripción de la vacante

Crystal Care Collection is seeking a Unit Manager to lead care teams and ensure the delivery of person-centred care. You will work with the General Manager to maintain regulatory compliance, quality standards, and a supportive culture for residents and colleagues.

The role requires NVQ Level 3 in Health & Social Care (or equivalent) and prior leadership experience, with strong communication and organisational skills to manage shifts, maintain safety, and drive continuous improvement.

Formación

• NVQ Level 3 in Health & Social Care (or equivalent).
• Experience in a senior care or leadership role.
• Passionate about delivering exceptional resident care.
• Leads by example with coaching and developing others.
• Excellent communication and organisational skills.
• Calm under pressure and able to make sound decisions in a fast-paced environment.
• Committed to maintaining high standards and regulatory compliance.

Responsabilidades

• Lead care teams to deliver person-centred care.
• Ensure the home operates safely and in line with regulations.
• Provide high-quality personal care per care plans.
• Act as Key Worker for allocated residents.
• Develop and review individual care plans.
• Undertake Move-In Assessments and contribute to admissions decisions.
• Safely order, administer and record medication.
• Maintain confidentiality and ensure data protection.
• Ensure health & safety and infection control standards are met.
• Complete quality audits, supervisions and appraisals.
• Provide hands-on care when required.
• Participate in the on-call rota.

Conocimientos

Team leadership

Communication

Organisational skills

Decision making

Regulatory compliance

Educación

NVQ Level 3 Health & Social Care

Descripción del empleo

Lead with Compassion. Inspire Excellence. Make Every Day Matter.

Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in your career?

At Crystal Care Collection, we're passionate about creating exceptional homes where residents receive outstanding care and our team members feel valued, supported and empowered to thrive.

We're looking for a dedicated Unit Manager to join our team and play a key role in leading our care teams, maintaining the highest standards of care and supporting the day-to-day running of the home.

About the Role

As a Care Team Leader / Deputy Manager, you'll lead by example, supporting and mentoring care teams to deliver person-centred care that enables residents to live fulfilled, enriched and dignified lives.

Working closely with the General Manager and Care Manager, you'll help ensure the home operates safely, effectively and in line with regulatory requirements, while promoting a positive culture for both residents and colleagues.

Key Responsibilities

• Take responsibility for the home outside office hours or in the absence of the General Manager and/or Care Manager, ensuring safe and effective operation.
• Lead, coach and support the care team to deliver outstanding person-centred care.
• Provide high-quality personal care in accordance with individual care plans.
• Act as a Key Worker for allocated residents, ensuring their needs and preferences are fully understood and met.
• Assist in developing, reviewing and implementing individual care plans.
• Undertake Move-In Assessments as delegated and contribute to decisions regarding admissions.
• Safely order, administer and record medication in line with company procedures and legislation.
• Maintain the highest standards of confidentiality and ensure colleagues do the same.
• Ensure compliance with Health & Safety, COSHH, Infection Prevention & Control and all relevant health and social care legislation.
• Complete quality audits, supervisions and appraisals as delegated by the management team.
• Support the delivery of hands‑on care whenever required.
• Participate in the home's emergency on‑call rota.

About You

• Holds an NVQ Level 3 in Health & Social Care (or equivalent).
• Has previous experience in a senior care or leadership role.
• Is passionate about delivering exceptional resident care.
• Leads by example and enjoys coaching and developing others.
• Has excellent communication and organisational skills.
• Can remain calm and make sound decisions in a fast‑paced environment.
• Is committed to maintaining high standards and regulatory compliance.

Working Pattern

This role operates on a permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off.

Shift Options

Full Time Days

8:00am – 8:00pm

Average 42 hours per week

Pay Rates

• Days: £18.24 per hour

What We Offer

• Full induction training programme
• Fully funded Blue Light Card
• Fully funded Enhanced DBS check
• Refer a Friend bonus scheme
• Uniform tunic provided
• Pay Day Breakfast
• Free meal on shift
• Ongoing training and development opportunities
• Supportive management team and genuine career progression

We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.