Care Team Leader

Crystal Care; Rownhams; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Induction training

Paid breaks

Blue Light Card

Enhanced DBS

Refer a Friend bonus

Uniform provided

Pay Day Breakfast

Free meal on shift

Ongoing training

Career progression

Job summary

Crystal Care is seeking a Care Team Leader / Deputy Manager in the United Kingdom to lead care teams and ensure high standards of person-centred care. You will work with the General Manager to maintain regulatory compliance and a positive culture for residents and staff.

The role requires NVQ Level 3 in Health & Social Care and prior leadership experience, with a permanent rolling shift pattern and a generous benefits package. This is a full-time, on-site position at one of Crystal Care’s homes.

Qualifications

• Holds an NVQ Level 3 in Health & Social Care (or equivalent).
• Has previous experience in a senior care or leadership role.
• Is passionate about delivering exceptional resident care.

Responsibilities

• Lead and coach the care team to deliver person-centred care.
• Provide high-quality personal care in line with individual care plans.
• Act as a Key Worker and contribute to care plan development.
• Support regulatory compliance and health & safety procedures.

Skills

Leadership

Communication

Organisational skills

Decision making

Education

NVQ Level 3 in Health & Social Care

Job description

Care Team Leader

Lead with Compassion. Inspire Excellence. Make Every Day Matter.

Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in your career?

At Crystal Care Collection, we're passionate about creating exceptional homes where residents receive outstanding care and our team members feel valued, supported and empowered to thrive.

We're looking for a dedicated Care Team Leader / Deputy Manager to join our team and play a key role in leading our care teams, maintaining the highest standards of care and supporting the day-to-day running of the home.

About the Role

As a Care Team Leader / Deputy Manager, you'll lead by example, supporting and mentoring care teams to deliver person-centred care that enables residents to live fulfilled, enriched and dignified lives.

Working closely with the General Manager and Care Manager, you'll help ensure the home operates safely, effectively and in line with regulatory requirements, while promoting a positive culture for both residents and colleagues.

Key Responsibilities

• Take responsibility for the home outside office hours or in the absence of the General Manager and/or Care Manager, ensuring safe and effective operation.
• Lead, coach and support the care team to deliver outstanding person-centred care.
• Provide high-quality personal care in accordance with individual care plans.
• Act as a Key Worker for allocated residents, ensuring their needs and preferences are fully understood and met.
• Assist in developing, reviewing and implementing individual care plans.
• Undertake Move-In Assessments as delegated and contribute to decisions regarding admissions.
• Safely order, administer and record medication in line with company procedures and legislation.
• Maintain the highest standards of confidentiality and ensure colleagues do the same.
• Ensure compliance with Health & Safety, COSHH, Infection Prevention & Control and all relevant health and social care legislation.
• Complete quality audits, supervisions and appraisals as delegated by the management team.
• Support the delivery of hands‑on care whenever required.
• Participate in the home's emergency on‑call rota.

About You

We're looking for someone who:

• Holds an NVQ Level 3 in Health & Social Care (or equivalent).
• Has previous experience in a senior care or leadership role.
• Is passionate about delivering exceptional resident care.
• Leads by example and enjoys coaching and developing others.
• Has excellent communication and organisational skills.
• Can remain calm and make sound decisions in a fast‑paced environment.
• Is committed to maintaining high standards and regulatory compliance.

Working Pattern

This role operates on a permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off.

Shift Options

Full Time Days

8:00am – 8:00pm

Average 42 hours per week

Pay Rates

Days: £18.22 per hour

What We Offer

• Full induction training programme
• Paid breaks
• Fully funded Blue Light Card
• Fully funded Enhanced DBS check
• Refer a Friend bonus scheme
• Uniform tunic provided
• Pay Day Breakfast
• Free meal on shift
• Ongoing training and development opportunities
• Supportive management team and genuine career progression

Ready to Join Us?

If you're a caring, motivated leader who wants to make a real difference every day, we'd love to hear from you.

We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.

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