Underwriting Transformation & Ops Excellence Lead

IPS Group Limited; Greater London; On-site; GBP 79,000 - 97,000; Full time

Job summary

IPS Group Limited is seeking an Operational Excellence Lead to drive underwriting transformation, optimise processes and create data-driven, automated workflows in a Lloyd's market environment. Located in London, the role offers a permanent position with on-site presence three days per week and salary up to £88,000 depending on experience.

You will lead cross-functional programs, partner with technology teams, and shape Target Operating Models to improve efficiency across underwriting

Qualifications

• 5+ years' experience within the Lloyd's market.
• Strong knowledge of underwriting processes and the end-to-end underwriting lifecycle.
• Experience managing or delivering underwriting-related projects or transformation initiatives.
• A background in Operational Excellence, Underwriting Transformation, Business Change, Business Analysis or Process Improvement.
• Strong understanding of how technology can improve underwriting processes and workflows.
• Excellent stakeholder and relationship management skills.
• Experience working with third-party technology/product providers.
• Strong analytical and problem-solving skills.
• Experience producing process maps, business cases and project documentation.
• Excellent communication and presentation skills.
• Strong Microsoft Office skills, particularly Visio.

Responsibilities

• Lead key projects and workstreams across Underwriting Transformation and digital/data-first programmes.
• Review and optimise end-to-end underwriting processes, systems and workflows.
• Work closely with Technology teams to improve and evolve underwriting systems and capabilities.
• Drive continuous improvement, automation and scalability across underwriting operations.
• Contribute to the development and evolution of Underwriting Target Operating Models (TOMs).
• Identify emerging technology, products and services that could improve underwriting processes.
• Manage relationships with external technology and service providers, influencing product development and future roadmaps.
• Work alongside Business Change teams to deliver projects in line with established change frameworks.
• Produce business cases, process maps, project documentation and strategic recommendations.
• Present ideas, progress and recommendations to senior stakeholders and internal committees.
• Manage multiple projects and workstreams simultaneously, ensuring delivery against strategic priorities.

Skills

Lloyd's market experience

Stakeholder management

Analytical thinking

Communication skills

Problem solving

Data-driven decision making

Tools

Microsoft Visio

Microsoft Office

Job description

IPS Group Limited is seeking an Operational Excellence Lead to drive underwriting transformation, optimise processes and create data-driven, automated workflows in a Lloyd's market environment. Located in London, the role offers a permanent position with on-site presence three days per week and salary up to £88,000 depending on experience.

You will lead cross-functional programs, partner with technology teams, and shape Target Operating Models to improve efficiency across underwriting