Underwriting Technician: Policy Admin & Broker Support

Endsleigh; Romford; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

DUAL is a specialist underwriting group delivering underwriting services and broker support across Personal Lines products. The Underwriting Technician supports brokers, underwriters and internal teams by processing policy transactions, maintaining records and applying underwriting procedures within delegated authority.

The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical

Qualifications

• Essential experience in Motor Personal Lines insurance and Agricultural Fleet.
• Underwriting support, broking, policy administration or a comparable regulated service environment.
• Good understanding of insurance terminology and the policy lifecycle.

Responsibilities

• Policy administration and processing within delegated authority.
• Provide broker support by telephone, email and approved digital channels.
• Apply underwriting guidelines and maintain high data quality.

Skills

Motor Personal Lines

Agricultural Fleet

Underwriting support

Broker liaison

Education

Cert CII or study toward

Tools

Microsoft 365

Job description

DUAL is a specialist underwriting group delivering underwriting services and broker support across Personal Lines products. The Underwriting Technician supports brokers, underwriters and internal teams by processing policy transactions, maintaining records and applying underwriting procedures within delegated authority.

The role contributes to strong broker service, compliant customer outcomes and efficient operational delivery, escalating matters outside authority or requiring technical