Underwriting Controls Manager

Tokio Marine Kiln (TMK); City Of London; On-site; GBP 85,000 - 110,000; Full time

Job summary

Tokio Marine Kiln (TMK) is seeking a permanent Underwriting Controls Manager to join our Underwriting Management team. Reporting to the Head of Underwriting Management, you will design, implement and maintain TMK's underwriting controls framework, collaborating with Underwriting, Risk and Compliance to ensure regulatory alignment.

You will embed controls into processes, support onboarding, produce KPI reports, and lead governance reviews.

Qualifications

• Lloyd's/London Market experience in underwriting controls.
• Strong knowledge of Lloyd's Oversight Principles.
• Experience with underwriting controls, exception reporting and regulatory requirements.
• Excellent organisational skills and ability to prioritise deadlines.
• Confident to challenge stakeholders at all levels.
• Strong attention to detail and proactive attitude.
• Proficient in Microsoft Excel, Word and PowerPoint.
• ACII qualification or working towards the CII Advanced Diploma (advantageous).

Responsibilities

• Design, implement and maintain TMK's underwriting controls framework.
• Embed underwriting controls into underwriting processes and procedures.
• Maintain key underwriting policies, procedures, guidelines and Letters of Authority.
• Enhance processes as necessary.
• Support underwriter onboarding and access to platforms.
• Produce MIS, KPI and exception reporting for senior stakeholders.
• Manage exceptions monitoring, controls testing and regulatory reporting.
• Support Lloyd's Oversight Principle reviews and internal controls assessments.
• Assist with regulatory reviews, reporting requirements and projects.
• Act as Responsible for Distribution for TMK LIC secondees and provide oversight.
• Provide line management, support and training to the Underwriting Controls Analyst.

Skills

Lloyd's/London Market experience

Stakeholder management

Regulatory awareness

Attention to detail

Project management

Proactive mindset

Education

ACII (advantageous)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Tokio Marine Kiln (TMK) is recruiting for a permanent Underwriting Controls Manager to join our Underwriting Management team. Reporting to the Head of Underwriting Management, you will play a key role in designing, implementing and maintaining TMK's underwriting controls framework. Working closely with Underwriting, Risk and Compliance teams, you will help ensure compliance with regulatory requirements, Lloyd's Oversight Principles and internal governance processes, while supporting continuous improvement and best practice across the business.

Key Responsibilities include:

• Design, implement and maintain TMK's underwriting controls framework, identifying opportunities to strengthen existing processes and controls.
• Embed underwriting controls and best practice into underwriting processes and procedures.
• Maintain key underwriting policies, procedures, guidelines and Letters of Authority.
• Enhance processes as necessary.
• Support underwriter onboarding, including access to underwriting platforms and key applications.
• Produce management information, KPI and exception reporting for senior stakeholders and governance committees.
• Manage exceptions monitoring, controls testing and regulatory reporting activities.
• Support Lloyd's Oversight Principle reviews and Tokio Marine Group internal controls assessments.
• Assist with regulatory reviews, reporting requirements, underwriting projects and the Independent Peer Review process.
• Act as Responsible for Distribution (RD) for TMK LIC secondees and provide underwriting controls oversight.
• Provide line management, support and training to the Underwriting Controls Analyst.

What We're Looking For:

• Demonstrable Lloyd's or London Market experience in underwriting controls, underwriting operations, risk, compliance or a similar function.
• Good knowledge and understanding of Lloyd's Oversight Principles.
• Experience of underwriting controls, exception reporting and regulatory requirements.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Confidence to work with and challenge stakeholders at all levels.
• Strong attention to detail and a proactive approach.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• ACII qualified or working towards the CII Advanced Diploma would be advantageous.

We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive.

All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities.

TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.

As an underwriting firm with over 140 years' experience of protecting clients from changing risks we put our confidence in the ability and talent of our people.

We aim to be a 'Good Company' and this means being a great and inclusive company to do business with and being a great place to work.

We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.

To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process.

At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met.

Please reach out to [e-mail] in confidence, to discuss any specific assistance or requirements that you have.