Head of Underwriting Management

Tokio Marine Kiln; Greater London; On-site; GBP 180,000 - 230,000; Full time

Job summary

Tokio Marine Kiln in London is seeking an experienced Head of Underwriting Management to lead the Underwriting Management Team. The role sits at the heart of underwriting governance, ensuring strong risk controls while enabling profitable growth across TMK.

The successful candidate will have extensive Lloyd's or London Market experience, combined with strong leadership and the ability to influence senior stakeholders across a complex business.

Qualifications

• Extensive Lloyd's or London Market experience.
• Senior leadership experience within a Lloyd's environment.
• Proven people management, coaching and development of high-performing teams.
• Strong understanding of underwriting operations, governance, and regulatory requirements.
• Experience designing and enhancing underwriting control frameworks and Lloyd's minimum standards.
• Knowledge of underwriting systems, reporting and MI.
• ACII qualification or equivalent professional qualification.

Responsibilities

• Lead and develop the Underwriting Management Team, providing expert guidance, challenge and support across the underwriting function.
• Maintain and enhance TMK's underwriting governance and control framework, ensuring alignment with business objectives, regulatory requirements and market best practice.
• Partner with underwriting leadership to support strategic decision-making, business planning and performance management.
• Oversee underwriting oversight activities, including peer review processes, pricing governance and adherence to underwriting standards.
• Build and maintain key relationships with Lloyd's, regulators and internal stakeholders, acting as a trusted adviser on underwriting governance and performance.
• Drive continuous improvement across underwriting operations, reporting, controls and data quality to support profitable growth and operational excellence.
• Lead strategic projects and initiatives that strengthen underwriting discipline, efficiency and consistency across the business.

Skills

Leadership

Lloyd's market experience

Underwriting governance

Stakeholder management

Regulatory knowledge

Education

ACII qualification

Job description

Tokio Marine Kiln (TMK) are looking for an experienced and influential Head of Underwriting Management to lead our Underwriting Management Team (UMT). This is a highly visible leadership role with responsibility for overseeing TMK's underwriting management framework, ensuring a strong risk and control environment whilst enabling profitable growth across the business. The role sits at the heart of the underwriting function, providing expert challenge, governance and support to underwriting teams while helping to shape strategic decision-making. Reporting to the Underwriting Operations Officer, you will work closely with senior stakeholders across Underwriting, Distribution, Delegated Authority, Claims, Risk, Compliance and Internal Audit, as well as maintaining key relationships with Lloyd's. You will play a critical role in driving underwriting excellence, enhancing controls and ensuring the business remains well-positioned to respond to regulatory and market developments.

What you'll be doing

• Lead and develop the Underwriting Management Team, providing expert guidance, challenge and support across the underwriting function.
• Maintain and enhance TMK's underwriting governance and control framework, ensuring alignment with business objectives, regulatory requirements and market best practice.
• Partner with underwriting leadership to support strategic decision-making, business planning and performance management.
• Oversee underwriting oversight activities, including peer review processes, pricing governance and adherence to underwriting standards.
• Build and maintain key relationships with Lloyd's, regulators and internal stakeholders, acting as a trusted adviser on underwriting governance and performance.
• Drive continuous improvement across underwriting operations, reporting, controls and data quality to support profitable growth and operational excellence.
• Lead strategic projects and initiatives that strengthen underwriting discipline, efficiency and consistency across the business.

What we're looking for

The successful candidate will bring extensive Lloyd's or London Market experience, combined with strong leadership capability and the ability to influence senior stakeholders across a complex business environment.

You will have:

• Extensive underwriting, underwriting management or performance management experience within the Lloyd's and/or London Market.
• Demonstrable experience operating at a senior leadership level within a Lloyd's environment.
• Proven people management experience, with a track record of coaching and developing high-performing teams.
• Strong understanding of underwriting operations, governance frameworks and regulatory requirements.
• Experience designing, implementing and enhancing underwriting control frameworks and Lloyd's minimum standards.
• Knowledge of underwriting systems, reporting and management information.
• ACII qualification or equivalent professional qualification.
• Excellent strategic thinking skills with the ability to balance risk, opportunity and commercial objectives.
• Strong analytical and problem-solving capabilities.
• Excellent communication and presentation skills, with the confidence to challenge senior stakeholders constructively.
• A collaborative approach and the ability to build effective relationships across underwriting and corporate functions.

Why join TMK?

You'll join a business that places underwriting excellence at the centre of its strategy, working alongside highly respected underwriting leaders and subject matter experts across the London Market.

This role offers the opportunity to shape the future direction of TMK's underwriting management framework, influence strategic decision-making and drive meaningful improvements across underwriting governance, performance and controls. You'll play a key role in supporting profitable growth while helping ensure TMK continues to meet the highest standards of underwriting discipline and market excellence.

The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.

As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.

To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you and will work with you to understand your requirements and identify any reasonable adjustments that may be appropriate. Please reach out to [e-mail] in confidence, to discuss any specific assistance or requirements that you have.

If you encounter difficulties submitting your application, please email [e-mail].