Assistant Underwriter - Broker Operations

Aviva; Glasgow; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Circa £28,000 salary

6% bonus opportunity

Generous pension scheme

25 days holiday plus bank holidays

Private medical benefit

Discount on Aviva products

Aviva Matching Share Plan

Paid volunteering days

Supportive policies

Flexible benefits

Job summary

A leading insurance company in Glasgow is seeking an Assistant Underwriter for Broker Operations. This role involves responding to queries, gathering data, and enhancing broker engagement. Applicants should possess strong communication, analytical, and negotiating skills, along with knowledge of FCA regulations. The position offers a salary around £28,000, a bonus opportunity, a contribution pension scheme, generous holiday leave, and various benefits that emphasize inclusivity and employee well-being.

Responsibilities

• Responding to mailbox queries and dealing with Live Chat Broker demand.
• Data gathering to support underwriting.
• Building broker engagement to improve propositions.
• Supporting Distribution, Underwriting, and Pricing stakeholders.
• Protecting the Broker book via first-class Underwriting.

Skills

Excellent communication skills

Listening skills

Time management

Negotiating skills

Risk analysis

Ability to present effectively

Collaborative work

Knowledge of FCA regulations

Job description

Assistant Underwriter - Broker Operations

This is an exciting role for someone seeking an opportunity to build a career within Aviva Broker Underwriting. The role sits within Broker Operations area and the role-holder will be supporting Aviva’s Personal Lines Brokers. Our aim is to improve and drive growth within this segment. A working knowledge and recent experience working within Aviva’s Personal Lines area is essential to the role.

The role sits within the wider Trading and Distribution team, which provides great opportunities for career progression into Sales, Distribution and Strategy roles and the opportunity to work in a strategically important and growing area of the business.

Responsibilities

• Responding to mailbox queries & dealing with Live Chat Broker demand
• Data gathering
• Building broker engagement by improving our proposition
• Supporting Distribution, UW, Pricing stakeholders
• Protecting the Broker book via first class Underwriting

In this role, you will be aligned to a portfolio of brokers/customers to proactively develop and profitably grow their Personal Lines book of business. You will partner with brokers and internal stakeholders to truly understand their wants and needs, using data insight to ensure we improve the whole customer solution and proposition. You will also be a multi-product underwriter who operates within agreed guidelines and authority levels to profitably grow and maintain the book of business. The Assistant Underwriter - Broker Operations will engage with Brokers, understand their needs, and help them to place or retain risks. This is an essential role in developing Aviva Brokers growth ambitions.

Qualifications

• Excellent communication, listening, time management and negotiating skills
• Analysis of risks and ability to communicate and present effectively to brokers and/or customers
• Working collaboratively within a large complex organisation
• Good knowledge of the FCA and other relevant regulation and legislation

Benefits

• Salary - Circa £28,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 6%of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.