Underwriting Assistant

JR United Kingdom; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading MGA in the UK is seeking a Trading Underwriting Assistant to join their Manchester team. The role involves managing broker relationships, handling renewals, and enhancing processes within a supportive environment. The successful candidate will possess strong communication skills and the ability to deliver exceptional customer service, along with opportunities for professional growth.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for development

Qualifications

• Previous experience in a service-oriented industry.
• Knowledge of good customer outcomes.
• Self-motivated and able to work under pressure.

Responsibilities

• Develop and maintain broker relationships.
• Handle renewal queries and mid-term adjustments.
• Collaborate with the team to improve processes.

Skills

Customer service

Relationship-building

Problem-solving

Organisational skills

Communication

Teamwork

Education

Cert CII qualification

Tools

Microsoft Word

Microsoft Excel

Job description

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Trading Underwriting Assistant - based in Manchester

Your new company: Your new company is one of the largest MGAs in the UK, with offices across the country. They specialise in SME to mid-market Property & Casualty insurance and maintain excellent relationships with their broker panel, focusing on client-centric underwriting strategies. Due to expansion within the Existing Business team, a position for a Trading Underwriting Assistant has arisen. This role is based in Manchester.

Your new role: As a Trading Underwriting Assistant, you will develop and maintain strong broker relationships by delivering outstanding customer service and managing renewals efficiently. You will collaborate proactively with your team and manager to help establish and grow the new Manchester Centre of Excellence. Your duties will include handling broker and client requests such as renewal queries, mid-term adjustments, and cancellations; collaborating with team members; fostering relationships with stakeholders; and taking ownership of large renewal cases. Additionally, you will operate within your delegated underwriting authority and proactively identify opportunities to improve processes.

What you'll need to succeed: Previous experience in a service-oriented industry and knowledge of good customer outcomes will aid your success. You should be self-motivated, friendly, possess strong relationship-building skills, be quick to learn, and capable of working well within a team and meeting deadlines. Excellent communication and organisational skills are essential, along with proficiency in Microsoft Word and Excel. The ability to perform under pressure, problem-solve, and ideally hold Cert CII qualification are also desirable.

What you'll get in return: A competitive salary and comprehensive benefits package. Support from Directors and Managers, with opportunities for development and increased responsibilities. You will be part of a growing, friendly team dedicated to long-term client growth and development.

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