Underwriting Assistant

Berkley Specialty London (a Berkley Company); Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Berkley Specialty London (a Berkley Company) is seeking an Underwriting Assistant – Operations to support underwriting processes and maintain policy documentation, data quality and controls. You will work with Underwriters and Operations to ensure accurate reporting and timely month-end close.

Key responsibilities include data entry, document management, weekly checklists, backlog reduction, and compliance with governance standards.

Qualifications

• High attention to detail with the ability to manage multiple tasks and competing priorities.
• Confident and professional communicator, comfortable following up with stakeholders and escalating where appropriate.
• Comfortable working with operational metrics, backlogs, and quality controls.
• Experience using Microsoft Office applications (Excel, Word and Outlook) to support data handling and day-to-day tasks.

Responsibilities

• Ensure data entry into underwriting systems is completed within agreed service levels.
• Manage document and file management; ensure records are complete, up-to-date and compliant with internal and regulatory standards.
• Own and complete the weekly underwriting operations checklist, ensuring reviews are performed accurately and on time.
• Proactively follow up with Underwriters and stakeholders to resolve aged items and reduce backlogs.
• Ensure underwriting rationale and supporting documentation are captured and stored per governance requirements.
• Manage data quality, data entry, credit control, and signing queries within service levels.
• Validate weekly premium movements and confirm data accuracy for reporting and MI.
• Provide explanations and action plans; escalate risks where appropriate.
• Support primary and secondary classes of business to broaden coverage and knowledge.
• Leverage data and analytics to assist underwriting teams with pipeline monitoring and broker engagement.
• Identify recurring issues and support process improvements.

Skills

Attention to detail

Communication

Operational metrics

Microsoft Office

Tools

Microsoft Office

Job description

Role Purpose

Underwriting Assistants play a key role in supporting underwriting operations by ensuring policy documentation, data quality, and operational controls are maintained to a high standard. The role is responsible for managing defined operational checks, resolving queries, and working closely with Underwriters and Operations to support accurate reporting, effective controls, and timely month-end close.

Underwriting Assistant – Operations

Location

London

Role Purpose

Underwriting Assistants play a key role in supporting underwriting operations by ensuring policy documentation, data quality, and operational controls are maintained to a high standard. The role is responsible for managing defined operational checks, resolving queries, and working closely with Underwriters and Operations to support accurate reporting, effective controls, and timely month-end close.

Key Responsibilities

• Ensure data entry into key Underwriting systems is completed within agreed service levels.
• Ensure robust document and file management by monitoring and progressing missing or incomplete documentation. Making sure records are complete, up to date and in accordance with internal standards, regulatory requirements, and market best practice.
• Own and complete the weekly underwriting operations checklist, ensuring all required reviews are performed accurately and on time.
• Proactively follow up with Underwriters and internal stakeholders to resolve aged items and reduce operational backlogs.
• Ensure underwriting rationale and supporting documentation are captured and stored in line with minimum file and governance requirements.
• Manage data quality, data entry, credit control, and signing-related queries within agreed service levels.
• Validate weekly premium movements and confirm operational data accuracy to support reliable management information and reporting.
• Provide clear explanations and action plans where issues or backlogs arise, escalating risks where appropriate.
• Support a primary and secondary class of business, demonstrating flexibility to work across underwriting teams as required to ensure effective business coverage and to broaden technical knowledge and experience.
• Proactively leverage data and analytical insight to assist Underwriting teams with pipeline monitoring, prioritisation and broker engagement.
• Contribute to continuous improvement by identifying recurring issues and supporting process enhancements.
• Support compliance and underwriting controls by adhering to all internal policies, regulatory obligations, minimum standards, and market requirements, and escalating issues where appropriate.

Skills & Experience

Essential

• High attention to detail with the ability to manage multiple tasks and competing priorities.
• Confident and professional communicator, comfortable following up with stakeholders and escalating where appropriate.
• Comfortable working with operational metrics, backlogs, and quality controls.
• Comfortable using Microsoft Office applications (Excel, Word and Outlook) to support accurate data handling and day‑to‑day operational tasks.

Desirable

• Experience in underwriting support, operations, or insurance administration role.
• Experience working with underwriting or policy administration systems.
• Understanding of insurance documentation, signings, and operational controls.
• Desire to work towards relevant professional qualifications (e.g. ACII)

Personal Attributes

Proactive and organised, with a strong sense of ownership.

Resilient and comfortable working to deadlines.

Collaborative, with a continuous-improvement mindset.