Underwriter & Credit And Customer Care Agent

JR United Kingdom; Birmingham; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading company in the luxury automotive finance sector is seeking an experienced Underwriter & Credit And Customer Care Agent to join their dynamic team. This role provides a unique opportunity to manage high-value finance deals while working closely with elite clientele across Europe, contributing to a collaborative and fast-paced environment.

Qualifications

• Solid experience in underwriting and credit analysis is required.
• Background in captive automotive finance is highly desirable.
• Strong communication skills are essential.

Responsibilities

• Managing end-to-end credit processes including KYC and credit checks.
• Liaising with Sales teams and dealers for complex finance deals.
• Overseeing contract management and ensuring smooth application flow.

Skills

Stakeholder Management

Attention to Detail

Problem-solving

Commercial Skills

Job description

Social network you want to login/join with:

Underwriter & Credit And Customer Care Agent, birmingham

col-narrow-left

Client:

HERTS RESOURCING GROUP LIMITED

Location:

birmingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

07.06.2025

Expiry Date:

22.07.2025

col-wide

Job Description:

Underwriter & Credit And Customer Care Agent

Motor Finance - Slough

40-45k plus car and flexible benefits

We’re partnering with a leading player in the luxury automotive finance sector to find an experienced Credit Underwriter to join their high-performing international Underwriting & Customer Care team. This is a unique chance to work at the intersection of performance, prestige, and precision—supporting elite clientele with bespoke leasing and credit solutions across private and corporate segments.

The Role

You’ll be part of a collaborative, fast-paced team responsible for the full credit lifecycle, acting as a key partner between internal stakeholders and the clients elite European dealership network.

Key responsibilities include:

• Managing end-to-end credit processes: KYC, credit checks, analysis, approvals, documentation, and monitoring
• Structuring complex, high-value finance deals with Sales teams and dealers
• Acting as a credit SME for both private and corporate client segments
• Liaising with internal teams (tax, legal, compliance) and external partners to ensure smooth application flow
• Overseeing contract management, including settlements and extensions
• Handling invoicing, payments, and customer support with exceptional attention to detail
• Supporting continuous process improvement and cross-market standardization initiatives
• Covering occasional Saturday shifts (half-day, limited throughout the year)

Your Profile

We’re looking for a confident, detail-oriented credit professional with strong stakeholder management skills and experience in high-value, client-focused environments.

You should bring:

• Solid experience in underwriting and credit analysis (leasing, financing, loans, or similar)
• Background in captive automotive finance highly desirable
• Strong communication, problem-solving, and commercial skills

For more information please contact Vicky 01992 411 545