Underwriter & Credit And Customer Care Agent

JR United Kingdom; Coventry; On-site; GBP 40,000 - 45,000; Full time

Job summary

Un acteur majeur du financement automobile de luxe recherche un Credit Underwriter pour rejoindre son équipe. Vous serez responsable de la gestion des processus de crédit tout en fournissant un soutien précieux aux clients à travers des solutions de leasing haut de gamme. La position exige une attention particulière aux détails et une forte capacité à gérer les relations avec les parties prenantes.

Qualifications

• Expérience solide en underwriting et analyse de crédit (leasing, financement, prêts ou similaire).
• Expérience dans la finance automobile captive fortement souhaitée.
• Fortes compétences en communication et en résolution de problèmes.

Responsibilities

• Gérer les processus de crédit de A à Z: KYC, vérifications de crédit, analyses.
• Structurer des offres financières complexes avec les équipes de vente.
• Agir en tant qu'expert crédit pour les segments de clients privés et corporatifs.

Skills

Underwriting

Credit Analysis

Stakeholder Management

Problem Solving

Communication

Job description

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Underwriter & Credit And Customer Care Agent, Coventry

Client: HERTS RESOURCING GROUP LIMITED

Location: Coventry, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

07.06.2025

Expiry Date:

22.07.2025

Job Description:

Underwriter & Credit And Customer Care Agent

Motor Finance - Slough

40-45k plus car and flexible benefits

We’re partnering with a leading player in the luxury automotive finance sector to find an experienced Credit Underwriter to join their high-performing international Underwriting & Customer Care team. This is a unique chance to work at the intersection of performance, prestige, and precision—supporting elite clientele with bespoke leasing and credit solutions across private and corporate segments.

The Role

You’ll be part of a collaborative, fast-paced team responsible for the full credit lifecycle, acting as a key partner between internal stakeholders and the clients' elite European dealership network.

Key responsibilities include:

• Managing end-to-end credit processes: KYC, credit checks, analysis, approvals, documentation, and monitoring
• Structuring complex, high-value finance deals with Sales teams and dealers
• Acting as a credit SME for both private and corporate client segments
• Liaising with internal teams (tax, legal, compliance) and external partners to ensure smooth application flow
• Overseeing contract management, including settlements and extensions
• Handling invoicing, payments, and customer support with exceptional attention to detail
• Supporting continuous process improvement and cross-market standardization initiatives
• Covering occasional Saturday shifts (half-day, limited throughout the year)

Your Profile

We’re looking for a confident, detail-oriented credit professional with strong stakeholder management skills and experience in high-value, client-focused environments.

You should bring:

• Solid experience in underwriting and credit analysis (leasing, financing, loans, or similar)
• Background in captive automotive finance highly desirable
• Strong communication, problem-solving, and commercial skills

For more information please contact Vicky 01992 411 545