Undergraduate Admin Assistant

Chelsea and Westminster Hospital NHS Foundation Trust; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Education Coordinator to support the coordination of undergraduate medical education activities within the Education Centre. The role focuses on maintaining confidentiality, compliance with policies, and delivering a high-quality service to students and staff.

The post requires strong organisational skills, independence, and the ability to work to multiple deadlines, with a commitment to equality and inclusion.

Qualifications

• GCSEs including Maths and English (or equivalent).
• IT skills to ECDL or equivalent.
• 2 A-Levels or equivalent (desirable).
• Experience in general administration (essential).
• Experience of demonstrable responsibility (essential).
• Experience of working in the NHS (desirable).
• Knowledge of UG education (desirable).

Responsibilities

• Maintain confidentiality and comply with information governance requirements.
• Ensure compliance with Trust policies, procedures and statutory obligations.
• Use initiative to resolve routine issues and support service improvement.
• Maintain accurate records and databases.
• Promote equality, diversity and inclusion in all aspects of work.
• Deliver a professional, responsive and high-quality service to all users of the Education Centre.
• Undertake any other duties commensurate with the grade of the post and in line with service requirements.

Skills

Planning

Organisation

Independence

Deadline management

Data handling

Flexible hours

Approachability

Team player

Motivation

Education

GCSEs incl Maths & English

A-Levels (2)

Tools

IT skills (ECDL)

Job description

Detailed job description and main responsibilities

Communication and Working Relationships

The postholder will develop and maintain effective working relationships with:

• Medical students and Physician Associate students.
• Consultants, Clinical Supervisors and Educational Supervisors.
• Teaching Fellows and Firm Leads.
• Imperial College London and partner universities.
• Incoming elective students and external placement providers.
• Undergraduate and Postgraduate Medical Education teams.
• Trust managers and administrative colleagues.
• External organisations, award bodies and education partners.

General Responsibilities

The postholder will:

• Maintain confidentiality and comply with information governance requirements.
• Ensure compliance with Trust policies, procedures and statutory obligations.
• Use initiative to resolve routine issues and support service improvement.
• Maintain accurate records and databases.
• Promote equality, diversity and inclusion in all aspects of work.
• Deliver a professional, responsive and high-quality service to all users of the Education Centre.
• Undertake any other duties commensurate with the grade of the post and in line with service requirements.

This role is pivotal in ensuring the smooth coordination of undergraduate medical education activities and contributing to an excellent educational experience for students, clinical educators and partner organisations.

Person specification

Education and Qualifications

Essential criteria

• General education in GCSEs incl. Maths & English (or equivalent)
• IT skills to ECDL OR EQUIVALENT

Desirable criteria

• 2 'A-Levels' or equivalent

Experience

Essential criteria

• Experience in general administration
• Experience of demonstratable responsibility

Desirable criteria

• Experience of working in the NHS

Skills

Essential criteria

• Excellent planning and organisational ability
• Ability to act independently
• Working to multiple deadlines effectively
• Ability to handle sensitive data
• Willingness to work flexible hours at busy times in line with the curriculum
• Approachable disposition
• Team player; able to support and assist within the wider team
• Self-motivated and enthusiastic

Desirable criteria

• Knowledge of UG education

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