Education Administrator

Bradford Teaching Hospitals NHS Foundation Trust

Bradford

On-site

GBP 26,000 - 27,000

Full time

12 hours ago

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Job summary

Bradford Teaching Hospitals NHS Foundation Trust is seeking an Education Administrator to support the Mandatory Training Team through the ESR system. Based at Bradford Royal Infirmary, you will handle LMS admin, course bookings and attendance processing, ensuring data accuracy and BIS reporting.

The role requires NHS knowledge, strong IT skills (Word/Excel/PowerPoint) and excellent communication. Band 3, pro rata salary; full-time NHS environment with stakeholder interaction.

Qualifications

GCSE grades A-C in maths and English or equivalent.
NVQ Level 3 in Business Administration (or equivalent experience).
Training/Qualification in Microsoft Office Systems.

Responsibilities

Provide first-point contact for ESR queries and course bookings.
Troubleshoot day-to-day issues and support LMS users.
Administer LMS user accounts and data cleanup tasks.
Produce attendance sheets for courses held in the facility.
Develop and maintain databases ensuring information is accurate and up-to-date.
Support SBM in preparation of business intelligence reports.

Skills

Communication

Organisational skills

Attention to detail

Calm under pressure

Teamwork

Education

GCSE maths and English (A-C)

NVQ Level 3 in Business Administration

Training in Microsoft Office

Tools

Word

Excel

PowerPoint

Job description

Employer Bradford Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bradford Royal Infirmary, Field House Town Bradford Salary £25,760 - £27,476 per annum (pro rata) Salary period Yearly Closing 06/09/2026 23:59

Education Administrator

NHS AfC: Band 3

Job overview

Closing Date:6 September 2026

Shortlisting to take place after closing date: commencing 7 September 2026

Interview expected to take place in the week following shortlisting: commencing 14 September 2026

Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.

An exciting opportunity has arisen to join the Education Service, as part of the Business Development and Governance Team at Bradford Teaching Hospitals NHS Foundation Trust.

The post holder will support the Mandatory Training Team to provide a range of administrative functions primarily focused on the Electronic Staff Record (ESR) system used within the Trust.

The Education department operates within Field House at Bradford Royal Infirmary.

Main duties of the job

The post holder will provide a first point of contact service for all Trust staff relating to ESR, including queries related to eLearning and course bookings. They will also be the first point of contact for Subject Matter Experts to create courses within ESR. The post holder will be required to understand mandatory training requirements and offer advice to staff.

Providing a first-contact troubleshooting service for problems within the teaching, training, and meeting rooms within Field House Education Centre, the post holder will refer issues to appropriate staff where this is necessary. The role requires the undertaking of opening up, room setup, and closing down routines and is responsible for a range of tasks involved in maintaining the general operation of the centre.

To undertake a wide range of administrative tasks to support the wider functions of the department. There is also a requirement to have a good working knowledge of the reception service to cross cover where required.

Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

We are one team

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Detailed job description and main responsibilities

Undertake administrative tasks relating to the Trust’s E-Learning System (LMS) but not restricted to:
Troubleshooting of day-to-day routine and non-routine problems
Provision of training and support to users of the system
Administer user accounts for the LMS including data clean up tasks
Produce and process attendance sheets for courses held in the facility.
Develop and maintain databases ensuring that information is accurate, consistent and up-to-date
Review and adapt administrative systems and databases to meet the demands of any changes within Education.
Support Subject Matter Experts in preparation of courses.
Record instances of Did Not Attend (DNA) on the database and notify appropriate managers.
Support the Senior Education Administrator in the preparation of Business Intelligence Reports
Support the Senior Education Administrator in ensuring the correct competency mapping for all positions and manage exemptions.
Support the Senior Education Administrator in ensuring compliance with Trust Induction for new starters, including all areas of mandatory training for new starters.
Develop effective communication networks and sound working relationships with internal and external administrative colleagues.
Provide excellent Customer Service and communicate effectively at all levels via email, telephone and face to face.
To provide a high quality administrative service in order to support the effective running of the Education Service. This includes the use of word processing, databases and spreadsheets and following standard operating procedures used in the department.
Contribute to improvements in the service.
Prioritise and manage own workload to ensure efficiency and effectiveness.
Follow policies and procedures which are applicable to the remit of the post.
Any other duties necessary within the scope of an administrator to deliver the service needed.