Undercover Retail Loss Prevention Detective

Mitie; Poole, Yeovil; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

45-hour contract

Company pension

Training and development

Career progression

Supportive management

Work with major client

Intelligence-led initiatives

Varied locations

Job summary

Mitie is seeking a dedicated Store Detective to join its retail security team across Bournemouth, Poole, Yeovil and surrounding areas. You will work in plain clothes to identify and deter theft, gather intelligence, and provide evidential reports to support investigations.

The role emphasizes independence, observational skill, and tight communication with management and police partners. Requires SIA licence, driving, and willingness to travel widely across the area.

Qualifications

• SIA Door Supervisor or Security Guarding licence is required.
• Full UK Driving Licence and access to a reliable vehicle.
• Excellent communication and report-writing abilities.
• Able to travel across Bournemouth, Poole and surrounding areas.
• Experience in retail security or loss prevention is preferred.

Responsibilities

• Conduct undercover store detective duties in a professional and discreet manner.
• Identify, monitor, and investigate suspected offenders.
• Detect and prevent theft, fraud, and other forms of retail crime.
• Gather evidence and intelligence to support investigations and prosecutions.
• Complete accurate incident reports using company reporting platforms.
• Submit intelligence relating to repeat offenders and organised crime groups.
• Liaise with store management, security officers and external agencies.
• Support loss prevention strategies and shrinkage reduction.
• Maintain a visible deterrent when required.
• Ensure actions align with policies, legal requirements and client expectations.

Skills

Observational skills

Report writing

Communication

Independent work

IT skills

Driving licence

SIA licence

Travel willingness

Tools

Mobile applications

Job description

Mitie is seeking a dedicated Store Detective to join its retail security team across Bournemouth, Poole, Yeovil and surrounding areas. You will work in plain clothes to identify and deter theft, gather intelligence, and provide evidential reports to support investigations.

The role emphasizes independence, observational skill, and tight communication with management and police partners. Requires SIA licence, driving, and willingness to travel widely across the area.