Store Detective

Mitie; Poole, Yeovil; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

45-hour contract

Company pension

Training and development

Career progression

Supportive management

Work with major client

Intelligence-led initiatives

Varied locations

Job summary

Mitie is seeking a dedicated Store Detective to join its retail security team across Bournemouth, Poole, Yeovil and surrounding areas. You will work in plain clothes to identify and deter theft, gather intelligence, and provide evidential reports to support investigations.

The role emphasizes independence, observational skill, and tight communication with management and police partners. Requires SIA licence, driving, and willingness to travel widely across the area.

Qualifications

• SIA Door Supervisor or Security Guarding licence is required.
• Full UK Driving Licence and access to a reliable vehicle.
• Excellent communication and report-writing abilities.
• Able to travel across Bournemouth, Poole and surrounding areas.
• Experience in retail security or loss prevention is preferred.

Responsibilities

• Conduct undercover store detective duties in a professional and discreet manner.
• Identify, monitor, and investigate suspected offenders.
• Detect and prevent theft, fraud, and other forms of retail crime.
• Gather evidence and intelligence to support investigations and prosecutions.
• Complete accurate incident reports using company reporting platforms.
• Submit intelligence relating to repeat offenders and organised crime groups.
• Liaise with store management, security officers and external agencies.
• Support loss prevention strategies and shrinkage reduction.
• Maintain a visible deterrent when required.
• Ensure actions align with policies, legal requirements and client expectations.

Skills

Observational skills

Report writing

Communication

Independent work

IT skills

Driving licence

SIA licence

Travel willingness

Tools

Mobile applications

Job description

Location: Bournemouth, Poole, Yeovil and surrounding areasHours: 45Pay: £15.50

About the Role

We are seeking a highly motivated and professional Store Detective to join our retail security team, supporting a major retail client across Bournemouth Poole, Yeovil and surrounding areas.

Working in plain clothes, you will play a key role in identifying, preventing, and investigating retail crime. You will be responsible for detecting theft, gathering intelligence, producing high-quality evidence, and supporting stores in reducing stock loss and criminal activity.

This is a dynamic and intelligence-led role that requires excellent observational skills, strong report-writing abilities, and the confidence to work independently while maintaining close communication with operational management, store teams, uniformed officers, and police partners.

This position is primarily focused on loss prevention, offender detection, and intelligence gathering. Successful applicants must be comfortable working independently in plain clothes for extended periods, maintaining concentration, identifying suspicious behaviour, and producing detailed evidential reports.

Key Responsibilities

• Conduct undercover store detective duties in a professional and discreet manner.
• Identify, monitor, and investigate suspected offenders.
• Detect and prevent theft, fraud, and other forms of retail crime.
• Gather evidence and intelligence to support criminal investigations and prosecutions.
• Complete accurate and detailed incident reports using company reporting platforms.
• Submit intelligence relating to repeat offenders and organised retail crime groups.
• Liaise with store management, uniformed security officers, and external agencies when required.
• Support loss prevention strategies and store shrinkage reduction initiatives.
• Maintain a visible deterrent when operationally required.
• Ensure all actions are carried out in line with company policies, legal requirements, and client expectations.

Requirements

• Valid SIA Door Supervisor or Security Guarding Licence.
• Full UK Driving Licence.
• Access to a reliable vehicle.
• Ability and willingness to travel throughout Bournemouth and surrounding areas.
• Excellent communication and interpersonal skills.
• Strong observational and decision-making abilities.
• Competent IT skills and confidence using mobile applications.
• Ability to produce clear, concise, and evidential-quality reports.
• Professional appearance and conduct at all times.
• Ability to work independently with minimal supervision.
• Previous Store Detective experience.
• Retail Security or Loss Prevention experience.
• Knowledge of retail crime trends and offender behaviour.
• Experience dealing with organised retail crime and prolific offenders.
• Experience using intelligence or incident reporting systems.
• Experience conducting covert observations and surveillance.

What We Offer

• Competitive hourly pay.
• Guaranteed 45-hour contract.
• Company pension scheme.
• Ongoing training and professional development.
• Opportunities for career progression within a growing operation.
• Supportive and experienced management team.
• Opportunity to work with a major national retail client.
• Involvement in intelligence-led retail crime reduction initiatives.
• Varied working locations and operational responsibilities.