UK-Sales Advisor (m/f)

CHAUMET; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Chaumet, a storied Parisian jeweler of the LVMH Group, invites you to join its London stores as a client-facing ambassador. Represent the Maison with warmth and luxury, guiding clients through selections and purchases and contributing to the boutique’s commercial growth.

You will engage with clients, build lasting relationships, and participate in store life, events, and merchandising to deliver the Chaumet experience across Harrods, Selfridges, and New Bond Street locations.

Qualifications

• Fluent in English with excellent communication skills.
• Ability to engage clients and build relationships.
• Strong commercial awareness in luxury retail.

Responsibilities

• Being an ambassador of the Maison to all clients, sharing Chaumet’s 240-year history and culture of excellence.
• Assist clients in selection and purchasing, guiding them through the Chaumet experience.
• Contribute to boutique commercial development by developing your client portfolio and key VIP relationships.
• Participate in stock management, visual merchandising collaboration, and store events.
• Support reporting and feedback collection for continuous improvement.

Skills

Fluent English

Empathy

Storytelling

Job description

Join Chaumet, a storied Parisian jeweler within the LVMH Group, radiating from Place Vendôme since 1780. With over 240 years of history, Chaumet blends exceptional craftsmanship with a boldly contemporary vision, placing people and nature at the very heart of its commitments.

Beyond its emblematic creations, Chaumet is above all a story of passion and transmission, driven by a daring and creative collective. We celebrate the diversity of talent and encourage every team member to unlock their full potential.

#ChaumetBeyondJewelry

In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet. You will represent the Maison by:

1/ Being Ambassador of the Maison to all our clients

• Share the passion of more than 240 years of history, with a culture of excellence and knowledge;
• Make the Chaumet Experience alive by a warm and luxurious welcoming;
• Offer a relevant selection of pieces and assist the client in his purchasing process;
• Play a key role in the selling ceremony knowing how to surprise the client;
• Take clients on an emotional journey and drive them through the discovery of the world of Chaumet.

2/ Contributing to the boutique's commercial development by finding new clients and retaining existing ones

• Achieve your sales objectives to make sure the boutique and your colleagues achieve theirs;
• Actively participate in the development of the customer database by consulting, creating and updating customer files;
• Create new future opportunities after concluding sales by developing your own customer portfolio and enlarging our reachable client base;
• Carry out clienteling activities by inviting our clients and prospects to events organized by the Maison;
• Anticipate VIP Clients visit by preparing the right selection depending on the occasion.

3/ Participating to flawless store operations and being an active part of the store's life

• Contribute to achieve the boutique's collective targets by working with your colleagues;
• Actively participate in team meetings, challenges, events and activities, giving your contribution;
• Participate in the reporting and monitoring of performance indicators and customer feedback;
• Ensure the application of security guidelines, cashier registration procedures and stock management rules;
• Contribute to reporting and analysis as requested by the HQ, be a point of reference for Client's feedback;
• Visual Merchandising: work on windows and internal display in collaboration with the Visual Merchandising team;
• Participate to stock-keeping and After-sales.

The position is based in one of our London Stores ( Harrods/ Selfridges/New bond Street) 1 or 2 years of professional experience on a commercial function and ideally in the luxury and jewellery universe

• Commercial spirit, challenging and goal achievements
• Strong passion for the jewellery sector and the Maison Chaumet
• Empathy, good listening skills and personability
• Business acumen, storytelling skills, excellent written and oral expression
• Fluency in English, a rare language is a plus

Chaumet is committed to maintaining an inclusive work environment & recognizes and recruits all Talents