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Affirm is seeking a Content Designer II to contribute to product content across user flows, notifications, emails, and messages. This remote UK role involves collaborating with cross-functional teams from product development through launch and optimization, identifying content and usability improvements through research and feedback.
You will build clear, concise content, maintain style guidelines, and work with designers, researchers, engineers, and legal teams.
Contribute to product content design, including user flows, information architecture, content hierarchy, UX writing, and customer communications.
Collaborate with cross-functional teams from product development through launch and optimization.
Identify customer problems and opportunities to improve content and usability.
Create clear, concise, accurate, and user-friendly content across apps, websites, notifications, emails, and text messages.
Use research, experiments, customer feedback, and data to improve content and user experience.
Participate in design sprints, content reviews, and product discussions.
Develop and maintain style guides, writing guidelines, reusable content patterns, and team resources.
Collaborate with other content designers and contribute to team activities.
Employer: Affirm
Job Type: Remote
Location: United Kingdom
Salary/Rate: £80k – £118k / year
UK Visa Sponsorship: Not Available
At least 2 years of experience in content design, UX writing, content strategy, information architecture, or a related field.
Experience designing content for websites and native digital products.
A portfolio showcasing UX writing skills, strategic thinking, and completed product projects.
Strong understanding of UX writing, information architecture, usability, accessibility, research, experimentation, and product development.
Ability to manage defined projects independently and navigate ambiguity with support.
Ability to align content decisions with customer needs and business objectives.
Experience collaborating with product managers, designers, researchers, engineers, legal, compliance, marketing, or brand teams.
Strong communication skills, including explaining decisions, accepting feedback, building consensus, and advocating for customers.