UK Regional Operations Leader - Data-Driven Growth

Félix; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Travel vouchers

Work from anywhere

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Job summary

Flix in London is seeking a Regional Operations Manager to drive performance of our UK coach network, collaborating with bus operators, drivers, and internal teams to ensure reliable, high‑quality service delivery. The role blends hands‑on operational coordination with data analytics, building reports and driving improvements in product and processes while supporting onboarding and training for partners.

Required: 2–4 years in a fast‑paced environment, strong Excel/PowerBI skills, and

Qualifications

• 2–4 years in a fast-paced, high-growth environment within transport or logistics
• Proven data-driven decision-making with a data-analytical mindset
• Excellent stakeholder management, English fluency required
• Proficient in Excel and Microsoft Office; PowerBI and AI tools beneficial

Responsibilities

• Support bus partners and uphold Flix standards on vehicles and driving teams
• Own and drive operational performance across nominated bus partners
• Analyze large datasets and derive insights on partner performance
• Build reports to monitor partner quality and service performance
• Identify opportunities for product and process improvements
• Support onboarding and training of partners' staff and drivers
• Address customer complaints and coordinate with customer service to improve experience

Skills

Data analysis

Stakeholder management

Excel

PowerBI

Tools

Planr

Playstation

OneOps Control

PowerBI

Job description

Flix in London is seeking a Regional Operations Manager to drive performance of our UK coach network, collaborating with bus operators, drivers, and internal teams to ensure reliable, high‑quality service delivery. The role blends hands‑on operational coordination with data analytics, building reports and driving improvements in product and processes while supporting onboarding and training for partners.

Required: 2–4 years in a fast‑paced environment, strong Excel/PowerBI skills, and