Regional Operations Manager - Data-Driven & Partner-Focused

Flix; City of Westminster; Hybrid; GBP 52,000 - 72,000; Full time

Benefits offered by this job

12 free Flix vouchers

12 discount vouchers for friends &

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Job summary

Flix is expanding its UK operations and seeks a Regional Operations Manager to optimize the coach network by working with bus partners, drivers, and stakeholders. You will balance hands-on coordination with data-driven decisions to strengthen reliability and passenger experience.

Ideal candidates have 2–4 years in a fast-paced role within transport or logistics, with a proven data analytics background, strong stakeholder skills, and fluency in English.

Qualifications

• 2–4 years of experience in a fast-paced, high-growth environment within transport, mobility, logistics or a similar operational setting.
• Proven track record of strong results in a data-analytical role with a data-driven approach to decision-making.
• Excellent stakeholder management across bus partners, local authorities and senior internal stakeholders; English fluency is essential.

Responsibilities

• Support partner relationships and uphold Flix standards with bus partners and driving teams.
• Own and drive operational performance across nominated partners to ensure reliable coach services.
• Analyze large datasets and present insights on partner performance.
• Build reports and monitor service quality to improve network reliability.
• Identify product and process improvements and build business cases for feature development.
• Onboard and train partner staff and drivers to ensure a great Flix passenger experience.
• Address customer complaints and collaborate with customer service to enhance processes.

Skills

Data analysis

Stakeholder management

English fluency

Excel proficiency

Tools

PowerBI

AI tools

Job description

Flix is expanding its UK operations and seeks a Regional Operations Manager to optimize the coach network by working with bus partners, drivers, and stakeholders. You will balance hands-on coordination with data-driven decisions to strengthen reliability and passenger experience.

Ideal candidates have 2–4 years in a fast-paced role within transport or logistics, with a proven data analytics background, strong stakeholder skills, and fluency in English.