UK Payroll Team Lead - Compliance & Client Success

CloudPay United Kingdom Limited; Andover; Híbrido; GBP 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Private Medical Insurance

Pension Scheme

Cycle to Work

Life Assurance

Eye Tests

Employee Referral Program

Volunteering days

Bereavement Leave

Vacation allowance

Descripción de la vacante

CloudPay United Kingdom Limited is seeking a proactive UK Payroll Supervisor to lead a team delivering end-to-end UK payroll services for multiple clients in a hybrid UK-based role. You will guide payroll professionals, ensure accuracy, and maintain compliance across all processes.

The ideal candidate brings in-depth UK payroll knowledge, strong leadership, and a passion for client success and continuous improvement within a collaborative, inclusive environment.

Formación

• Solid experience with end-to-end UK payroll processing in a bureau or multi-client environment.
• Familiarity with UK payroll regulations, systems, and compliance requirements.
• Strong analytical, time management, and prioritisation skills in a fast-paced setting.
• Clear and confident communicator, capable of building relationships at all levels.
• Committed to delivering an outstanding client experience with attention to accuracy and service quality.
• Experience in team leadership or mentoring.
• Passion for professional growth and staying informed on payroll trends and changes.

Responsabilidades

• Lead, mentor, and support a team of payroll professionals to ensure consistent high performance and engagement.
• Conduct regular 1:1s, performance check-ins, and development conversations.
• Provide guidance on complex payroll matters, ensuring adherence to internal processes and external regulations.
• Oversee the full UK payroll cycle, including data validation, processing, reconciliation, and reporting.
• Act as an escalation point for client queries, providing prompt and effective resolution.
• Build and maintain strong client relationships to support satisfaction, retention, and trust.

Conocimientos

End-to-end UK payroll

UK payroll regulations

Analytical skills

Communication skills

Team leadership

Client service

CIPP (desirable)

Educación

CIPP qualification (or working toward)

Herramientas

Payroll software

Descripción del empleo

CloudPay United Kingdom Limited is seeking a proactive UK Payroll Supervisor to lead a team delivering end-to-end UK payroll services for multiple clients in a hybrid UK-based role. You will guide payroll professionals, ensure accuracy, and maintain compliance across all processes.

The ideal candidate brings in-depth UK payroll knowledge, strong leadership, and a passion for client success and continuous improvement within a collaborative, inclusive environment.