Supervisor, UK Payroll

CloudPay Inc.; Andover; Híbrido; GBP 48.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

WFH Allowance

Life Assurance

Private Medical Insurance

Pension Scheme

Cycle to Work Scheme

Eye Tests & Glasses Contribution

Employee Referral Program

Paid Volunteering days

Marriage Leave

Bereavement Leave

Vacation Purchase Plan

Descripción de la vacante

CloudPay Inc. is seeking a proactive UK Payroll Supervisor in a hybrid role based in Andover, with COVID-era remote options within the UK.

You will lead a team of payroll professionals, ensuring accurate end-to-end UK payroll processing for multiple clients and maintaining compliance with UK regulations, while building strong client relationships. You will mentor staff, handle complex payroll matters, and contribute to process improvements, data accuracy, and timely reporting in a fast-paced

Formación

• End-to-end UK payroll processing experience, ideally in a bureau or multi-client environment.
• Familiarity with UK payroll regulations, systems and compliance requirements.
• Strong analytical, time management and prioritisation skills.
• Clear and confident communicator capable of liaising with clients and team members.
• Experience in mentoring or leading a payroll team.

Responsabilidades

• Lead, mentor, and support a team of payroll professionals to ensure high performance.
• Conduct regular 1:1s, performance reviews, and development conversations.
• Provide guidance on complex payroll matters, ensuring regulatory compliance.
• Oversee the full UK payroll cycle including data validation, processing, reconciliation, and reporting.
• Ensure accurate and timely payroll delivery in line with service levels and client expectations.
• Join regular client calls, manage issues and drive client satisfaction.

Conocimientos

End-to-end UK payroll processing

Analytical ability

Time management

Communication skills

Leadership

Educación

CIPP qualification (in progress)

Descripción del empleo

## Supervisor, UK PayrollApply: Hybrid: Andover, United Kingdom: Remote, UK: Full time: Posted Today: JR1001232**About this job opportunity****Our Vision**To be the world's most trusted global payroll partner, simplifying pay for all employees.**Our Mission**Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.**Our People**Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.**What makes this role exciting**We are seeking a proactive and people-oriented UK Payroll Supervisor to join our growing UK operations. In this leadership role, you will guide a team of payroll professionals, ensuring the accurate and timely delivery of end-to-end UK payroll services in a dynamic, multi-client environment. This role is ideal for someone who combines strong technical payroll knowledge with a passion for team development, client success, and continuous improvement. You’ll play a vital part in maintaining high standards of compliance and customer satisfaction, while helping your team grow and thrive in a collaborative and inclusive workplace.You must already be living in the UK to apply for the role and have full eligibility to work in the UK.**Main responsibilities*** Lead, mentor, and support a team of payroll professionals to ensure consistent high performance and engagement* Conduct regular 1:1s, performance check-ins, and development conversations* Provide guidance on complex payroll matters, ensuring adherence to internal processes and external regulations* Support onboarding and provide system training and guidance on new payroll updates* Oversee the full UK payroll cycle, including data validation, processing, reconciliation, and reporting* Ensure accurate and timely payroll delivery in line with agreed service levels* Act as an escalation point for client queries, providing prompt and effective resolution* Build and maintain strong client relationships to support satisfaction, retention, and trust* Join regular client calls and follow up on outstanding items* Continuously review payroll processes to identify opportunities for efficiency and improvement* Monitor and action industry and legislative changes to ensure ongoing compliance* Use data and analytics to evaluate team and client performance, and lead targeted improvements* Ensure adherence to internal calendars and deadlines by both clients and team members**Experience needed for this role*** Solid experience with end-to-end UK payroll processing, ideally in a bureau or multi-client environment* Familiarity with UK payroll regulations, systems, and compliance requirements* Strong analytical, time management, and prioritisation skills in a fast-paced setting* Clear and confident communicator, capable of building relationships at all levels* Committed to delivering an outstanding client experience with attention to accuracy and service quality* Experience in team leadership or mentoring, with openness to candidates stepping into their first formal leadership role* Passion for professional growth and staying informed on payroll trends and changes* A CIPP qualification (or working toward one) is a plus, though not essential**About you and Our core values*** Taking ownership, working with integrity and respect* Being a team player is key to our culture* Solution and customer focused* Great initiative with the goal for excellence in achieving results* Dedicated to developing and always looking for continuous improvements* Be creative, be committed, be engaged and enjoy what you do**United Kingdom Package and benefits*** Competitive Salary* Competitive vacation allowance* Calm app* WFH Allowance* Life Assurance* Private Medical Insurance* Cycle to Work Scheme* EAP* Eye Tests & Glasses Contribution* Simplyhealth Enhanced Health Plan* Pension Scheme* Give-As-You-Earn (GAYE)* Employee Referral Program* CloudPay NOW* Paid Volunteering days* Marriage Leave* Bereavement Leave* Vacation Purchase PlanCloudPay is committed to being an equal opportunities employer.#LI-AP1#LI-Hybrid