UK Payroll Supervisor - Lead a High-Impact Team

CloudPay; Gran Bretaña; Híbrido; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

WFH Allowance

Life Assurance

Private Medical Insurance

Pension Scheme

Cycle to Work Scheme

EAP

Eye Tests & Glasses Contribution

CloudPay NOW

Volunteering days

Marriage Leave

Bereavement Leave

Vacation Purchase Plan

Descripción de la vacante

CloudPay is seeking a proactive UK Payroll Supervisor to lead a team delivering accurate end-to-end UK payroll services across multiple clients. The role focuses on compliance, process improvement, and client satisfaction within a dynamic, fast-paced environment.

You will mentor staff, manage complex payroll matters, and partner with clients on regular calls while ensuring timely payroll delivery and adherence to service levels. Strong communication and leadership are essential.

Formación

• Solid experience with end-to-end UK payroll processing, ideally in a bureau or multi-client environment.
• Familiarity with UK payroll regulations, systems, and compliance requirements.
• Strong analytical, time management, and prioritisation skills in a fast-paced setting.
• Clear and confident communicator, capable of building relationships at all levels.
• Committed to delivering an outstanding client experience with attention to accuracy and service quality.
• Experience in team leadership or mentoring, with openness to candidates stepping into their first formal leadership role.
• Passion for professional growth and staying informed on payroll trends and changes.
• A CIPP qualification (or working toward one) is a plus, though not essential

Responsabilidades

• Lead, mentor, and support a team of payroll professionals to ensure consistent high performance and engagement
• Conduct regular 1:1s, performance check-ins, and development conversations
• Provide guidance on complex payroll matters, ensuring adherence to internal processes and external regulations
• Support onboarding and provide system training and guidance on new payroll updates
• Oversee the full UK payroll cycle, including data validation, processing, reconciliation, and reporting
• Ensure accurate and timely payroll delivery in line with agreed service levels
• Act as an escalation point for client queries, providing prompt and effective resolution
• Build and maintain strong client relationships to support satisfaction, retention, and trust
• Join regular client calls and follow up on outstanding items
• Continuously review payroll processes to identify opportunities for efficiency and improvement
• Monitor and action industry and legislative changes to ensure ongoing compliance
• Use data and analytics to evaluate team and client performance, and lead targeted improvements
• Ensure adherence to internal calendars and deadlines by both clients and team members

Conocimientos

UK payroll processing

UK regulations

analytical skills

time management

communication

team leadership

Educación

CIPP qualification

Descripción del empleo

CloudPay is seeking a proactive UK Payroll Supervisor to lead a team delivering accurate end-to-end UK payroll services across multiple clients. The role focuses on compliance, process improvement, and client satisfaction within a dynamic, fast-paced environment.

You will mentor staff, manage complex payroll matters, and partner with clients on regular calls while ensuring timely payroll delivery and adherence to service levels. Strong communication and leadership are essential.