UK Payroll Lead: Client Success & Delivery

AAB; Kingswells; In loco; GBP 52.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave

Enhanced parental leave

Volunteer day

Private Medical Insurance

Employee Assistance Programme

Death in Service benefit

Pension scheme

Life assurance

Hybrid working

Flexible working hours

Descrizione del lavoro

AAB is a leading professional services firm delivering payroll, auditing, tax and advisory services across the UK. We are seeking a UK Payroll Manager to lead payroll delivery for SME clients, based in Aberdeen, with a focus on service excellence and client satisfaction.

You will coach Client Success Specialists, oversee payroll processing with QX and ensure deadlines, accuracy and compliance while driving continuous improvement and team development.

Competenze

• Strong leadership and people management skills.
• Experience leading payroll teams and delivering service excellence.
• Knowledge of payroll legislation and compliance.

Mansioni

• Oversee day-to-day payroll delivery for SME clients.
• Lead and coach Client Success Specialists to build high-performing teams.
• Maintain strong client relationships and manage stakeholder expectations.
• Ensure payroll processing is accurate, timely and compliant.
• Collaborate with internal teams to support service delivery and continuous improvement.
• Support business development and client retention activities.

Conoscenze

Leadership

People management

Stakeholder management

Organization

Communication

Payroll legislation

Payroll software

Analytical thinking

Client service management

Prioritisation

Formazione

Higher Grade/A Level or equivalent

University degree (2:1 minimum)

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Payroll software solutions

Descrizione del lavoro

AAB is a leading professional services firm delivering payroll, auditing, tax and advisory services across the UK. We are seeking a UK Payroll Manager to lead payroll delivery for SME clients, based in Aberdeen, with a focus on service excellence and client satisfaction.

You will coach Client Success Specialists, oversee payroll processing with QX and ensure deadlines, accuracy and compliance while driving continuous improvement and team development.