UK Multifamily Groundskeeper

Greystar; Staines-upon-Thames; On-site; GBP 22,000 - 28,000; Full time

Job summary

Greystar is seeking a Groundskeeper to support our community teams in Staines-upon-Thames. You will be responsible for waste management, cleaning, minor repairs, and grounds maintenance to ensure a high standard of resident experience.

The role requires teamwork, reliability, and the ability to respond quickly to issues with on-site contractors and local authorities; on-site work with some after-hours duties may apply.

Qualifications

• Work as part of a friendly team to ensure residents experience high levels of cleanliness.
• Maintain waste management operations, check bin chute system, and swap waste bins as required.
• Keep bin rooms and routes clean and debris-free.
• Prepare waste bins for collection and ensure recycling is segregated.

Responsibilities

• Communicate effectively with customers and colleagues to respond to issues.
• Monitor the electronic maintenance system and ensure tasks are completed on time.
• Assist with property maintenance records in line with Greystar policies.
• Attend on-site calls outside office hours with facilities team.
• Carry out minor repairs and decoration under guidance from facilities team.
• Ensure health and safety matters are addressed promptly.
• Move furniture and heavy items on site as required.
• Inspect common areas and ensure cleanliness and safety.
• Coordinate contractors on site for minor works.
• Support with community events and access procedures.

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Groundskeeper contributes to an exceptional resident experience through the provision of a high standard of waste management, cleaning, minor repairs, decoration and maintenance tasks. Responsible for highlighting faults and necessary repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.

Job Description Key Role Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Maintain a seamless waste management operation ensuring that the bin chute system is checked regularly, and waste bins are swapped out as and when required.
• Ensure bin rooms, bins and bin routes are kept clean and free from debris.
• Prepare waste bins for collection and take to designated collection points for collection and ensure that recycling is segregated in accordance with local authority.
• Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly.
• Maintain a focus on delivering the highest levels of service.
• Support in the monitoring of the electronic maintenance reporting system ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
• Support facilities team in administering all property maintenance & records in accordance with Greystar policies & procedures.
• Attend calls outside office hours (with facilities team) which cannot be resolved without a presence on site referring to appropriate contractors as necessary.
• Undertake minor repair, decoration and maintenance tasks to a high quality though liaison and guidance from the facilities team.
• Understand and respond to health and safety matters in an appropriate & timely manner
• Moving furniture and heavy items from location to location on site as required.
• Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
• Co-ordinate Contractors/Suppliers executing minor works contract on site.
• Assist with the management of any community works, events, meetings etc.
• Assist the Community Manager and Facilities Manager in key management ensuring high levels of security at all times.
• Accompany external contractors whilst on site in line with key management and access to accommodation policies and practice.
• Support with annual compliance and insurance checks.
• Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, liaising with external contractors as required.
• Support with maintaining all statutory testing records in conjunction with facilities team.
• Practices proper safety techniques in accordance with Company and safe systems of work guidelines.
• Report any incidents or accidents to the Facilities Manager and Community Manager using the correct system and documentation.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].

Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.

Core Values

• Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.
• Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.
• Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.
• Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.
• Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.
• Teamwork We work together to accomplish goals, solve problems, and enrich our work environment.

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.