UK Fertility Lab Administrator – Patient Care

tfpfertilitygroup; Nottingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Dual contribution pension

Free parking on site

27 days holiday + bank holidays

Job summary

TFP Nurture Fertility Nottingham seeks a dedicated UK Laboratory Administrator to support national lab functions, coordinating transport and storage-fee processes while ensuring consent documentation is tracked with precision.

Working 37.5 hours per week with weekend rotation on a 1:4 basis, you will follow SOPs, uphold regulatory standards, and communicate compassionately with patients throughout sensitive journeys.

Qualifications

• College-level education with healthcare admin experience.
• Minimum 1 year in healthcare administrative role.
• Excellent record-keeping and high attention to detail.
• Strong multitasking and prioritisation abilities.
• Flexible, self-motivated approach and empathy.
• Excellent communication skills and ability to explain sensitive info.
• Right to work in the country of application; satisfactory background check.
• Desirable: degree in a relevant subject; IVF clinic experience.

Responsibilities

• Coordinate sample imports/exports within required timeframes.
• Manage transportation database and records.
• Process transport invoices prior to shipment.
• Guide patients and liaise with clinics and couriers.
• Verify consent, infection screening, and compliance docs.
• Maintain storage-fee and consent expiry records.
• Escalate non-compliance and support audits.
• Follow SOPs and ensure confidentiality.

Skills

Healthcare admin

Attention to detail

Communication

Multitasking

Education

College education

Tools

Record-keeping software

Job description

TFP Nurture Fertility Nottingham seeks a dedicated UK Laboratory Administrator to support national lab functions, coordinating transport and storage-fee processes while ensuring consent documentation is tracked with precision.

Working 37.5 hours per week with weekend rotation on a 1:4 basis, you will follow SOPs, uphold regulatory standards, and communicate compassionately with patients throughout sensitive journeys.