UK Customer Implementation & Value Lead

Samotics; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid and onsite working options

Competitive salary and benefits package

Company events for social engagement

Enrolment in Stock Appreciation Rights scheme

Job summary

A leader in condition-based maintenance is seeking a Customer Implementation Manager in the UK. This role entails guiding customers through the full value journey of SAM4 technology, ensuring its adoption in daily operations. The ideal candidate has 3–5 years of experience in industrial maintenance, excellent stakeholder management skills, and is based in the South of the UK. The position offers a competitive salary, benefits, and hybrid working conditions, conducive to a vibrant professional culture.

Qualifications

• 3–5 years experience in industrial maintenance or digital transformation.
• Proven experience managing a portfolio of accounts.
• Based in the South of the UK with willingness to travel.

Responsibilities

• Collaborate to deliver excellent service reflecting company ethos.
• Support implementation and embed SAM4 with clients.
• Drive adoption of SAM4 insights for asset health.

Skills

Stakeholder management

Communication skills

Change management

Relationship building

Value delivery mindset

Job description

A leader in condition-based maintenance is seeking a Customer Implementation Manager in the UK. This role entails guiding customers through the full value journey of SAM4 technology, ensuring its adoption in daily operations. The ideal candidate has 3–5 years of experience in industrial maintenance, excellent stakeholder management skills, and is based in the South of the UK. The position offers a competitive salary, benefits, and hybrid working conditions, conducive to a vibrant professional culture.