UK Credit Controller

TN United Kingdom; Alton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Credit Controller to join their dynamic team. In this role, you will be responsible for managing the sales ledger, ensuring timely payment collection, and maintaining accurate records. Your attention to detail and organizational skills will be essential as you chase overdue invoices and handle customer queries. This position offers an excellent opportunity to develop your career in a supportive environment that values diversity and inclusion. If you thrive in a fast-paced setting and possess strong communication skills, this role is perfect for you.

Qualifications

• Experience in Accounts Receivable or Credit Control is essential.
• Proficient in Microsoft Office, especially Excel at an intermediate level.

Responsibilities

• Review sales ledger to identify overdue invoices.
• Chase payments via phone, email, and ticketing systems.
• Log cash postings onto Netsuite promptly.

Skills

Accounts Receivable

Credit Control

Attention to Detail

Organizational Skills

Interpersonal Skills

Communication Skills

Proficient in Microsoft Office

Initiative

Tools

Netsuite

Ariba

Tungsten

Job description

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Job Title: Credit Controller

As a Credit Controller, you will work alongside other team members to ensure all outstanding funds are collected. This involves proactively reviewing the sales ledger and chasing payments via phone, email, and ticketing systems to minimize DSO and aged debt.

Responsibilities:

• Proactively review the sales ledger to identify invoices due for payment or overdue.
• Chase all invoices for payment, prioritizing by age and value as necessary.
• Answer customer queries promptly.
• Raise all invoices and pro-forma invoices for fulfilled orders and ensure they are sent to customers timely.
• Access portals for electronic invoicing.
• Circulate mid and end of month statements as needed.
• Log and allocate cash postings onto Netsuite promptly.
• Update AR spreadsheet daily, removing customers who have paid.
• Identify overdue balances for escalation to the AR Manager.
• Assist in weekly cash forecast production.
• Upload customer invoices on Ariba and Tungsten.

Qualifications and Experience:

The ideal Credit Controller will:

• Have Accounts Receivable or Credit Control experience.
• Be proactive with a confident telephone manner.
• Possess a high level of attention to detail and work accurately in a fast-paced environment.
• Have excellent organizational skills to prioritize tasks and manage multiple responsibilities.
• Be proficient in Microsoft Office applications, especially Excel (intermediate level).
• Have excellent interpersonal and communication skills to build positive relationships with internal and external customers.
• Be process-oriented, using initiative to streamline and learn new processes.
• Work confidentially and handle sensitive issues appropriately.

About Us: Exclusive Networks

We are proud to be an Equal Opportunity Employer. We are committed to recruiting individuals from diverse backgrounds to strengthen our solutions, decision-making, and customer service. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, disability, or similar characteristics. Employment decisions are based solely on qualifications, merit, and business needs.

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